Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gabrielle Martin

Raleigh,NC

Summary

Motivated Line cook with 20 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Line Cook

Glenaire Retirement Community
Cary, NC
10.2023 - Current
  • Ensured that all prepared dishes met presentation standards prior to serving customers.
  • Checked temperatures of freezers, ovens, grills, and other cooking equipment to ensure proper functioning.
  • Inspected ingredients for freshness prior to use in order to maintain quality standards.

Manager

Angel Island
Cary, NC
03.2023 - 03.2024
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained a clean facility for the children who came to play as well as their parents.

Certified Swing Manager

McDonald's
Cary, NC
04.2022 - 10.2023
  • Provided guidance on proper use of POS systems for efficient checkout times.
  • Analyzed customer feedback surveys to identify areas of improvement.
  • Performed daily cash register reconciliations and deposits.
  • Kept premises clean and neat by proactively monitoring all areas of operations.
  • Resolved customer complaints in a timely manner while maintaining positive relationships with customers.

Barista

Starbucks
Raleigh, NC
12.2020 - 04.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.

Line Cook

Ruby Tuesday
Raleigh, NC
01.2019 - 01.2020
  • Cooked multiple orders simultaneously during busy periods.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

Associate of Arts - Culinary Arts

The Art Institute of Pittsburgh
Pittsburgh, PA
08-1999

Associate of Science - Information Technology

Sawyer Business College
Cleveland Heights, OH
05-1997

Bachelor of Science - Computer And Information Sciences

Cleveland State University
Cleveland, OH
06-1995

BBA - Business Administration

Cleveland State University
Cleveland, OH
06-1995

High School Diploma -

Warrensville Heights High School
Warrensville Heights, OH
06-1991

Skills

  • Portion Control
  • Cooking techniques
  • Special diets
  • Knife Skills
  • Menu Planning
  • Food presentation
  • Expense Tracking
  • Business Administration
  • Complex Problem-Solving
  • Verbal and written communication
  • Customer Relationship Management (CRM)

Certification

  • Serv Safe Certified

Timeline

Front Line Cook

Glenaire Retirement Community
10.2023 - Current

Manager

Angel Island
03.2023 - 03.2024

Certified Swing Manager

McDonald's
04.2022 - 10.2023

Barista

Starbucks
12.2020 - 04.2022

Line Cook

Ruby Tuesday
01.2019 - 01.2020

Associate of Arts - Culinary Arts

The Art Institute of Pittsburgh

Associate of Science - Information Technology

Sawyer Business College

Bachelor of Science - Computer And Information Sciences

Cleveland State University

BBA - Business Administration

Cleveland State University

High School Diploma -

Warrensville Heights High School

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Gabrielle Martin