Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Mcgriff

Ocala,FL

Summary

Adept at enhancing customer experiences at Hilton Garden Inn Hotel, I excel in customer service and time management, ensuring efficient front desk operations. My expertise in payment processing and visitor registration, coupled with a keen attention to detail, has significantly improved service delivery, achieving a 20% increase in guest satisfaction scores.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Hilton Garden Inn Hotel
09.2023 - 07.2024

Patient Care Assistant

HCA Hospital
10.2022 - 11.2023
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.

Education

Forest High School
Ocala, FL
05.2021

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Filing
  • Mail sorting
  • Mail handling
  • Multitasking and organization
  • Visitor registration
  • Filing and sorting
  • Appointment confirmation
  • Call answering and routing
  • Payment processing

Timeline

Front Desk Receptionist

Hilton Garden Inn Hotel
09.2023 - 07.2024

Patient Care Assistant

HCA Hospital
10.2022 - 11.2023

Forest High School
Gabrielle Mcgriff