Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
5
5
years of professional experience
Work History
RECEPTIONIST/ OFFICE MANAGER
DREAMY DAYS BEAUTY
2021.10 - 2024.04
Greeting and welcoming guests and providing them with a positive first impression of the organization
Perform open and closing duties
Manage product inventory and ordering
Performs errands that assist daily functions
Maintain polite and professional communication via phone, e-mail, and mail
Enter financial transactions into internal databases
Issue invoices to customers and external partners, as needed
Handling office tasks, such as filing, generating reports, setting up for meetings, and reordering supplies
Managing the organization's social media accounts
Providing real-time scheduling support by booking appointments and preventing conflicts.
RECEPTIONIST / ADMINISTRATIVE ASSISTANT
FEN HOLISTIC THERAPIES
2021.10 - 2023.09
Greeting and welcoming guests and providing them with a positive first impression of the organization
Perform open and closing duties
Maintaining the money in the register and safe
Providing real-time scheduling support by booking appointments and preventing conflicts
Maintain polite and professional communication via phone, e-mail, and mail
Enter financial transactions into internal databases
Issue invoices to customers and external partners, as needed
Handling office tasks, such as filing, generating reports, setting up for meetings, and reordering supplies.
PERSONAL SHOPPER
FOOD LION
2019.08 - 2021.10
Communicate with customers through email, text messages, or phone calls to answer questions about products they are interested in
Greet customers in person, helping them navigate stores based on their needs and preferences
Organize items in storage areas, arranging similar items together
Keep records of purchases for accounting purposes.
Education
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
06.2026
Associates in Business Administration - Business Administration
College Of Southern Maryland
05.2024
High school Diploma -
Chopticon High School
06.2019
Skills
Adaptability
Independent and Team Player
Clerical
Time Management
Computer proficient
Ability to type 50 words per minute
Customer and Personal Service
Telephone skills
Data Entry
Organization skills
Timeline
RECEPTIONIST/ OFFICE MANAGER
DREAMY DAYS BEAUTY
2021.10 - 2024.04
RECEPTIONIST / ADMINISTRATIVE ASSISTANT
FEN HOLISTIC THERAPIES
2021.10 - 2023.09
PERSONAL SHOPPER
FOOD LION
2019.08 - 2021.10
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
Associates in Business Administration - Business Administration
College Of Southern Maryland
High school Diploma -
Chopticon High School
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