Gabrielle Mcknight
Elmont,New York
Summary
Dedicated Customer Service providing skills to prioritize and multitask in a fast-paced working environment. Successfully worked as part of a team to reach personal and business goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Nursing Assistant
Nassau Rehabilitation and Nursing center
08.2023 - Current
- Delivered compassionate care to patients in a clinical setting, ensuring comfort and support.
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported rehabilitation efforts by encouraging patient mobility and exercise routines.
- Facilitated daily activities for residents to enhance engagement and well-being.
Selling Associate
Victoria Secret
Valley Stream
12.2022 - 08.2023
- Delivered excellent customer service through a gracious and friendly approach, enhancing customer experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained floor appearance while assisting customers at cash register, ensuring a welcoming shopping environment.
- Assisted in visual merchandising to enhance store displays and customer experience.
- Collaborated with team members to maintain inventory accuracy and organization.
Customer Service Agent
Ibex Global
St Ann
08.2022 - 10.2022
- Assisted customers with inquiries and resolved issues effectively.
- Resolved customer issues with knowledgeable, friendly service, enhancing overall satisfaction.
- Managed high call volumes while maintaining quality service standards.
- Trained new team members on policies and procedures.
Education
Associate of Science - Accounting
LaGuardia Community College
Long Island City, NY06-2027
High School Diploma -
York Castle High
Browns Town, St Ann, Jamaica07-2022
Skills
- Effective communication
- Patient Care
- Time management
- Teamwork and collaboration
- Accurate record keeping
- Attention to detail
Certification
Certified Nurse Assistant License - June 28, 2023
Timeline
Certified Nursing Assistant
Nassau Rehabilitation and Nursing center
08.2023 - Current
Selling Associate
Victoria Secret
12.2022 - 08.2023
Customer Service Agent
Ibex Global
08.2022 - 10.2022
Associate of Science - Accounting
LaGuardia Community College
High School Diploma -
York Castle High