Gabrielle Mendes
Salinas,CA
Summary
Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Effective Scheduling Coordinator promoting more than 17 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Overview
16
16
years of professional experience
Work History
Scheduling Cooordinator
Salinas Dental Health
01.2014 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Treatment Coordinator
John J. Eisinger Orthodontics
10.2007 - 01.2014
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Enhanced office productivity by implementing new organizational systems and processes.
- Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
- Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Facilitated communication between dental staff members, fostering a positive work environment and seamless patient care.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
- Explained treatment choices to patients and helped determine best options.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
Education
Associate of Applied Science - Natural Sciences
Hartnell College
Salinas, CA05.2021
Skills
- Schedule organization
- Interpersonal Relationships
- Teamwork and Collaboration
- Strong Work Ethic
- Information Management
- Schedule Management
- Problem-Solving
Timeline
Scheduling Cooordinator
Salinas Dental Health
01.2014 - Current
Treatment Coordinator
John J. Eisinger Orthodontics
10.2007 - 01.2014
Associate of Applied Science - Natural Sciences
Hartnell College
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