Dedicated museum professional with 5 years of experience working in museums and interpretive settings. Highly effective at supervising and training staff as well as program development, problem solving and communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Supervisor
Minnesota Historical Society
02.2021 - Current
MNHS Location: Mille Lacs Indian Museum and Trading Post
Supervises all interpretive programming; serves as Site Manager in the absence of the Site Manager.
Hires, trains, and manages performance for a staff of 6 part time site guides and 1 full-time Interpreter III; mentors interpreters as they develop their programming and find their interpretive voice.
Manages all field trip experiences; schedules interpretive staff accordingly.
Manages stressful situations and supports staff as they encounter difficult visitors.
Develops new and existing interpretive programs for public audiences
Works under tight deadlines, multitasks, and changes priorities according to needs of the site.
Plans events and workshops; coordinates with local artists to teach workshops.
Manages group bookings, invoices and ticket sales; processes donations and memberships.
Plants and maintains a traditional Three Sisters garden onsite
Interpreter I
Minnesota Historical Society
11.2019 - 06.2020
MNHS Sites: Minnesota History Center, Minnesota State Capitol
Developed new and existing programming for a diverse public audience (including public tours at the Capitol, school lessons and History A La Carte programs at History Center)
Managed controversial or stressful situations and handled disability access.
Used audience-centered interpretation techniques to enhance visitors' educational experience.
Park Guide
National Park Service
03.2018 - 09.2019
Researched and wrote a 20-30 minute tour of Abraham Lincoln’s family home. Gave approximately 1800 interpretive tours to a diverse public audience of Lincoln's home.
Developed and gave 20 minute tours of the Lincoln neighborhood to better illuminate visitors' perception of life in Springfield at Lincoln's time.
Used audience-centered interpretation techniques to enhance visitors’ educational experience.
Enforced site rules and expectations; responded to visitors’ inquiries about the site and other areas of local interest.
Mentored new staff and docents in their interpretive programming.
Opened and closed visitor center and Lincoln Home.
Handled ticketing and staffing at the front desk.
Collected donations from the public.
History Department Graduate Assistant
University Of Illinois
08.2017 - 05.2019
Worked on historic research for faculty as it pertained to their various fields of study (including primary source research and organizing secondary source bibliographies).
Promoted the department at events on and off campus.
Coordinated volunteers for history events and projects.
Managed UIS History Club, recruited student involvement in the organization, planned events, and raised funds.
History Department Teaching Assistant
University Of Northwestern St. Paul
08.2016 - 05.2017
Graded numerous tests and quizzes on behalf of the professor.
Tutored students in Western Civilization classes and individually scheduled one-on-one tutoring appointments.
Facilitated class discussion in absence of professor.
ALPHA Center English/Grammar Tutor
University Of Northwestern St. Paul
08.2015 - 05.2017
Tutored students in English grammar and writing skills
Edited and proofread numerous research papers on a variety of
topics
Administered and graded tests
Taught remedial classes to prepare students for quizzes and tests
Managed office when staffing required
Education
Master of Arts - Public History
University of Illinois
Springfield, IL
12.2019
Bachelor of Science - History
University of Northwestern - St. Paul
Saint Paul, MN
05.2017
Skills
Staff Training
Strategic Planning
Conflict Resolution
Organizational Skills
Customer Service
Project Management
Performance Evaluation
Problem Solving
Staff Development
Certification
CPR/First Aid Training, American Heart Association, December 2023
Certified Instructor, National Archery in the Schools Program (NASP), June 2021
Certified Interpretive Guide, National Association for Interpretation, June 2020
Timeline
Program Supervisor
Minnesota Historical Society
02.2021 - Current
Interpreter I
Minnesota Historical Society
11.2019 - 06.2020
Park Guide
National Park Service
03.2018 - 09.2019
History Department Graduate Assistant
University Of Illinois
08.2017 - 05.2019
History Department Teaching Assistant
University Of Northwestern St. Paul
08.2016 - 05.2017
ALPHA Center English/Grammar Tutor
University Of Northwestern St. Paul
08.2015 - 05.2017
Master of Arts - Public History
University of Illinois
Bachelor of Science - History
University of Northwestern - St. Paul
CPR/First Aid Training, American Heart Association, December 2023
Certified Instructor, National Archery in the Schools Program (NASP), June 2021
Certified Interpretive Guide, National Association for Interpretation, June 2020
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