Gabrielle Miles
Belleville,IL
Summary
An organized and motivated individual, eager to utilize time management and relationship building to help make a difference in youths lives. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Committed to continuous learning to cause a positive impact.
Overview
5
5
years of professional experience
Work History
Correctional Officer
St. Clair County Juvenile Detention Center
Belleville, IL
06.2023 - Current
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Manager
HMSHost
St Louis, MO
05.2022 - 06.2023
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
Security Supervisor
GardaWorld Security
St Louis, MO
04.2019 - 05.2022
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
Education
Bachelor of Arts - Criminal Justice
Lindenwood University
Saint Charles, MO05-2023
Skills
- CCTV Monitoring
- Relationship building and management
- Operational effectiveness
- Verbal and written communication
- Problem-Solving
- Task Prioritization
- Mental Health Support
Affiliations
Spending time in nature and reading books take alot of my time when im not at work, it gives me a nice reset and fresh mind. Rest of my time is spent with family and my pets.
Timeline
Correctional Officer
St. Clair County Juvenile Detention Center
06.2023 - Current
Manager
HMSHost
05.2022 - 06.2023
Security Supervisor
GardaWorld Security
04.2019 - 05.2022
Bachelor of Arts - Criminal Justice
Lindenwood University
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