Gabrielle Milord

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.

• Pulled orders quickly to maintain demanding productivity goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Removed items from shelves or storage bins and scanned tags.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
• Efficiently prepared product packages based on shipment needs, packing necessities and customer requests.

• Managed timely and effective replacement of damaged or missing products.
• Trained staff on operating procedures and company services.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Supervised shipping and receiving, distribution, and workplace safety.
• Maintained high levels of accuracy in daily operations.

• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Followed orders precisely for correct items, sizes and quantities.

• Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
• Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
• Directed guests and appointments to fitness consultants to increase membership enrollments.
• Monitored check-ins to identify delinquent accounts and collect payments.
• Checked members into gym by scanning badges.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

School internship