Gabrielle Misiura
Hastings,MI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Facility Director
Hastings Community Center
09.2024 - Current
- Supervised and led a team of 40 staff members
- Managed employee schedules and handled payroll processing
- Coordinated events with internal and external organizations and oversaw the allocation of facility space
- Improved our rental booking sheets to streamline the process which decreased mistakes in rental estimates
- Collaborated with other district supervisors to find ways to increase revenue
- Managed social media sites to increase traffic to the facility with a focus on increasing numbers to our fitness classes
- Served as point of contact for internal and external customers seeking support and information.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks in the pool.
- Facilitated the implementation of a new tracking system to improve the tracking of facilities-related maintenance, technology and reservations.
Administrative Assistant
Hastings Community Center
07.2023 - 09.2024
- Maintained inventory of vending machine stock and placed orders
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Organize and coordinate biweekly schedules for front desk, weight room, and lifeguard employees
- Created new graphic for rental information, along with creating a new rental agreement document, enabling better communication of information on both client and staff end
Purchasing Coordinator
John Cummins DVM
07.2022 - 03.2023
- Collaborated with veterinarians to draft various documents including vet reports, medical records, and insurance claims
- Monitored all purchase requisitions and handled adjustments with vendors.
- Maintained complete documentation and records of all purchasing activities.
- Facilitated client communication and addressed queries related to medication pricing and billing
- Collaborated with internal and external customers and managed all pricing and availability of all products.
- Organized and managed supplies for horse shows and ambulatory appointments, ensuring sufficient stock throughout events
- Established and maintained accurate records of purchases, pricing and payment terms.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Insurance Adjuster
RJ Ketch Equine Insurance
12.2021 - 07.2022
- Effectively communicated with clients, addressing inquiries regarding coverage, policies, and reimbursement
- Demonstrated proficiency in memorizing and advising on multiple insurance policies
- Analyzed information gathered by investigation and reported findings and recommendations.
- Reviewed veterinarian reports and medical treatment records to determine extent of liability.
- Maintained claims data in Microsoft Access systems.
Education
Bachelor of Science - Equine Management
Midway University
Midway, KY05-2018
Skills
- Customer Service
- Microsoft Office
- Google Suite
- Payroll & Scheduling
- Document drafting
- Team collaboration
- Administrative support
- Communication skills
- Staff management
- Attention to detail
- Staff development
Certification
CPO - Certified Pool Operator - February 2025
Timeline
Facility Director
Hastings Community Center
09.2024 - Current
Administrative Assistant
Hastings Community Center
07.2023 - 09.2024
Purchasing Coordinator
John Cummins DVM
07.2022 - 03.2023
Insurance Adjuster
RJ Ketch Equine Insurance
12.2021 - 07.2022
Bachelor of Science - Equine Management
Midway University
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