Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

Gabrielle Mitchell

Dothan,AL

Summary

At Chick-fil-A, as a Front of House Team Leader, I spearheaded team management and technology adaptation, enhancing staff morale and guest satisfaction. My leadership and effective communication skills led to improved operational efficiency and a positive work environment. I excelled in training staff, ensuring high standards of service and cleanliness.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Team Leader

Chick-fil-A
06.2021 - Current
  • Handled cash transactions accurately, balancing registers at the end of each shift and preparing deposits as required.
  • Collaborated with back of house management to ensure seamless communication between departments.
  • Monitored inventory levels, ordering supplies as needed to avoid shortages or waste.
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Boosted staff morale through regular recognition programs that acknowledged outstanding achievements within the team.
  • Mentored new employees, fostering a positive work environment and supporting professional growth.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Front of House Cashier

Zaxby's Chicken Fingers & Buffalo Wings
10.2020 - 05.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Improved communication between front-of-house employees by implementing effective strategies shared during team discussions.
  • Maintained a professional demeanor and appearance in accordance with company standards, reinforcing brand image to customers.
  • Streamlined processes for managing large crowds during peak hours through proper queue organization.

Education

No Degree - Associates Degree in Science - Nursing

George C Wallace Community College - Dothan
Dothan, AL
08.2025

High School Diploma -

Dothan High School
Dothan Al
06.2022

Skills

  • Leadership Qualities
  • Team Management
  • Technology adaptation
  • Multitasking Abilities
  • Effective Communication
  • Critical Thinker
  • Team Collaboration
  • Training and mentoring
  • Problem-Solving

Certification

Basic Life Support BLS - CPR certified

Clinical Experience

Flowers Hospital - Dothan,Al- Student Nurse / Clinical Rotation                                                                                    

  • Fundamentals of Nursing August 2023- December 2023
  • Med-Surg January 2024- May 2024

Southeast Health Medical Center - Dothan, Al -Student Nurse / Clinical Rotation                                                   

  • Labor & Delivery May 2024- July 2024
  • Neonatal Intensive Care Unit May 2024- July 2024

Timeline

Front of House Team Leader

Chick-fil-A
06.2021 - Current

Front of House Cashier

Zaxby's Chicken Fingers & Buffalo Wings
10.2020 - 05.2021

No Degree - Associates Degree in Science - Nursing

George C Wallace Community College - Dothan

High School Diploma -

Dothan High School

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Gabrielle Mitchell