Gabrielle Monreal
Howell,MI
Summary
A highly driven professional with an excellent foundation in problem-solving, collaboration, and customer service. Experienced server with the ability to effectively oversee several tables, guarantee customer satisfaction, and provide outstanding dining experiences. Recognized for having excellent leadership and communication abilities and for creating a supportive, collaborative atmosphere. Proficient in administrative and organizational duties, such as managing files and assisting with day-to-day operations. Thrives in fast-paced, skillfully balancing priorities and finding quick solutions to problems. Dedicated to using professionalism, critical thinking, and a commitment to excellence to help the business succeed.
Overview
6
6
years of professional experience
Work History
Server
The Tavern Kitchen & Bar
12.2022 - Current
- Maintained guest relations and attention to detail while providing attentive service during times of high volume.
- Established connections with tables to guarantee an excellent dining experience for all guests.
- Exhibited excellent multitasking abilities by overseeing several tables at once without affecting the quality of the service.
- Performed opening and closing duties, ensuring the restaurant was up to standard and was prepared for seamless service transitions
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
Server
15th Street Tavern
05.2022 - 11.2022
- Provided a personalized service to each table to promptly address their needs and concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- During busy shifts, I operated with fellow employees to ensure a smooth workflow and great experiences for guests.
Administrative Assistant
ACES Electric
05.2019 - 08.2021
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
BBA - Healthcare Management & Business Communications
Cleary University
Howell05-2025
High School Diploma -
Davison High School
Davison, MI05-2021
Skills
- Strong work ethic
- Customer service
- Team collaboration
- Sales expertise
- Sales techniques
- Task prioritization
- Leadership
- Communication
- Problem solving
- Critical thinking
Timeline
Server
The Tavern Kitchen & Bar
12.2022 - Current
Server
15th Street Tavern
05.2022 - 11.2022
Administrative Assistant
ACES Electric
05.2019 - 08.2021
BBA - Healthcare Management & Business Communications
Cleary University
High School Diploma -
Davison High School
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