Detail-oriented and highly organized administrative and logistics professional with over 5 years of experience in front office operations, logistics coordination, and shipment documentation. Proven ability to manage high-volume client communications, handle sensitive financial and insurance data, and support national logistics operations for high-profile clients such as McDonald’s and Louis Vuitton. Adept in Microsoft Office Suite, Smartsheet, and multi-line phone systems, with a demonstrated track record of ensuring timely shipments, accurate documentation, and exceptional customer service. Promoted for accuracy and efficiency in authorizations, showcasing a strong ability to manage complex processes across multiple locations.
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.