Gabrielle Noble
Atlanta,GA
Summary
Motivated community manager knowledgeable about payment collections, maintenance and documentation. Offering several years of related experience in the field and unwavering dedication to achieving property management goals.
Overview
13
13
years of professional experience
Work History
Community Manager
Ventron Management
Atlanta, GA
01.2016 - Current
- Manage multiple projects simultaneously, ensuring deadlines are met.
- Establish policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Assess rental applications, conduct background checks, and approve or deny prospective tenants based on established criteria.
- Maintain accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Participate in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Organize regular meetings between leasing staff and tenants to discuss any issues or concerns they may have.
- Assist my assistant manager's with the processing evictions when necessary in accordance with state laws and procedures.
- Ensure that all rent payments are collected on time by following up with delinquent tenants and my assistant managers.
- Provide guidance and support to my leasing staff in order to facilitate their professional development.
- Evaluate current staff members' performance levels in order to determine training needs or staffing changes if required. This also includes submission of raises.
- Negotiate leases, rental agreements, and other contractual documents related to property management activities.
- Prepare monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Maintain budget
- Maintain an occupancy percentage of 95% or higher each month by ensuring that marketing is completed.
- Resolve tenant complaints quickly and effectively while ensuring customer satisfaction.
- Facilitate tenant paperwork processing and verification related to background screening and income.
- Manage day-to-day activities involving tenants, subcontractors and property management.
- Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Community Assistant Manager
Nurock/Korley Management
Atlanta, GA
01.2013 - 05.2016
- Initiated eviction proceedings when necessary according to state law guidelines.
- Interacted with potential renters during showings providing information about the property features.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Prepared monthly financial reports for review by the property manager.
- Collected first month's rent along with security deposit prior to move-in date.
- Assisted property manager in leasing and marketing activities.
Sales Associate
Pottery Barn Kids
Atlanta, GA
03.2011 - 04.2014
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate of Arts - Business Administration And Management
American Intercontinental University
Dunwoody, GA10-2013
High School Diploma -
Mays High School
Atlanta, GA05-2009
Bachelor of Arts - Sociology
Georgia State University
Atlanta, GASkills
- Income and expense management
- Policy administration
- Operations Management
- Interior renovations
- Payment management
- Tenant and eviction laws
- Budget Forecasting
- Performance Analysis
- Financial Modeling
- Lender relationships
- Coaching and training
- Verbal and written communication
- Portfolio Management
- Project Management
- Project tracking
- Schedule Management
- Work flow planning
- Compliance Monitoring
- Document Management
- Inventory Control
Timeline
Community Manager
Ventron Management
01.2016 - Current
Community Assistant Manager
Nurock/Korley Management
01.2013 - 05.2016
Sales Associate
Pottery Barn Kids
03.2011 - 04.2014
Associate of Arts - Business Administration And Management
American Intercontinental University
High School Diploma -
Mays High School
Bachelor of Arts - Sociology
Georgia State University
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