Gabrielle Noland
Cape Girardeau,MO
Summary
Behavioral health professional with strengths in clinical assessment, crisis intervention, and trauma-informed care. Delivers client advocacy, treatment planning, and resource coordination to support recovery amid complex challenges. Builds and implements outreach programs and coordinates program activities for clients and staff.
Overview
12
12
years of professional experience
Work History
Certified Alcohol and Drug Counselor
Family Counseling Center
Cape Girardeau, Missouri
03.2023 - Current
- Applied evidence-based techniques to support clients overcoming addiction challenges.
- Developed collaborative treatment plans tailored to each client's unique circumstances.
- Monitored client progress, adjusting treatment plans based on feedback to optimize recovery outcomes.
- Provided individualized counseling sessions to address client needs and goals.
- Led group therapy discussions to encourage peer support and shared experiences.
- Facilitated open dialogue among participants, fostering a safe therapeutic environment.
- Communicated effectively with clients and families to ensure understanding of treatment goals.
- Offered ongoing support and resources to families, strengthening their role in client recovery.
- Developed a plan and coordinated outreach services for mental health and addiction treatment in rural Charleston and Sikeston regions
Medical Coordinator
Community Counseling Center
Cape Girardeau, Missouri
08.2022 - 03.2023
- Coordinated communication among nurses, therapists, and physicians to enhance care coordination.
- Developed and maintained comprehensive patient records, ensuring accuracy of medical histories, reports, and examination results.
- Conducted thorough medication reconciliation with patients to ensure accuracy in their medication lists. with patients
- Leveraged EMR system EPIC to review and analyze EHRs, supporting informed decision-making for individual episodes of care.
- Maintained confidential client records and supported accurate chart documentation.
- Performed all duties within compliance with CARF and with a focus on continuum of care
Family Advocate & Case Manager
Safe House of Southeast Missouri
Cape Girardeau, Missouri
06.2014 - 08.2022
- Supported clients during emergency and distress situations through crisis intervention services.
- Advocated for domestic violence survivors in shelter settings during crisis periods.
- Delivered emotional and practical support to families navigating crisis situations.
- Created individualized support plans to address unique family needs and challenges.
- Tracked client progress and adjusted services for stronger support.
- Managed comprehensive case coordination to improve client access to essential resources and support.
- Delivered case management services to families needing assistance.
- Linked families with community resources to strengthen support systems and services.
- Arranged referrals to housing, counseling, legal, and community services for clients needing support.
- Responded to hotline calls to provide immediate support for callers needing shelter assistance.
- Provided direct services to survivors to support empowerment and recovery.
- Completed assessments to identify needs and guide tailored support strategies.
- Developed safety plans for families navigating emergency situations.
- Accompanied clients to court, medical, and agency appointments.
- Partnered with safe house staff to deliver trauma-informed family support.
- Served as liaison among students, families, and support services for children facing disabilities, abuse, or poverty.
- Worked with local organizations to expand access to vital client resources.
Education
Bachelor of Science - Healthcare Management
Southeast Missouri State University
Cape Girardeau, MO05-2024
Skills
- Outreach program coordination
- Substance abuse counseling
- Clinical assessment
- Treatment planning
- Crisis intervention
- Group facilitation
- Trauma-informed care
- Resource coordination
- Case documentation
- Client advocacy
- Regulatory documentation
- Change management
- Collaborative problem solving
- Conflict resolution
- Cultural sensitivity
- Certified alcohol and drug counselor (CADC)
Timeline
Certified Alcohol and Drug Counselor
Family Counseling Center
03.2023 - Current
Medical Coordinator
Community Counseling Center
08.2022 - 03.2023
Family Advocate & Case Manager
Safe House of Southeast Missouri
06.2014 - 08.2022
Bachelor of Science - Healthcare Management
Southeast Missouri State University