Gabrielle O'Neill
Clearwater,FL
Summary
I'm a fast-paced, highly motivated, hard working Server/Bartender. I'm looking for a job that allows me to use my knowledge I have learned working in the service industry throughout the last 16 years. I have a proven track record of providing excellent customer service, ensuring orders are served in a timely manner and accurately. I skill in multitasking, being a team player and problem solving, in fast paced environments while maintaining a positive attitude.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Whiskey Wings
02.2022 - 06.2023
- Greeting guests in a timely manner
- Check Identification of customers to verify they are of legal drinking age
- Prepare and serve beverages
- Ensure bar, serving sections, and equipment is kept clean
- Handling cash
- Replenishing the bar, and consistently doing running side work
- Comply with health, safety and hygiene standards
- Provide excellent customer service
- Always ensure the guest is happy and will return.
- Developed regular customers.
Server/Bartender Trainer
The Lucky Dill
08.2020 - 01.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Set up tables in between patrons to reduce wait times.
- Developed regular customers.
Server/Bartender/To-GoSpecialist
Craft Street Kitchen
06.2019 - 09.2020
- Greeting guests in a timely manner
- Check Identification of customers to verify they are of legal drinking age
- Prepare and serve beverages
- Ensure bar area and equipment is kept clean
- Handling cash
- Replenishing the bar, and always doing running side work
- Comply with health, safety and hygiene standards
- Provide excellent service
- Always ensure the guest is happy and will return.
- Developed regular customers.
Hostess/Server/Bartender/To Go
The Hub Baja Grill
Sarasota, FL
06.2015 - 05.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Set up tables in between patrons to reduce wait times.
- Developed regular customers.
Education
Diploma -
Venice High School
06.2011
No Degree -
State College of Florida, Manatee-Sarasota
Skills
- Professional and Courteous
- Strong work ethic
- Exceptional Memory
- Computer Savvy
- Multitasking
- Exceptional Customer Service
- Eager to grow
- Sales Techniques
- Order Management
References
Timothy Wong- The Hub Baja Grill Siesta Key (General Manager) (941) 915-7807 thehubonsiesta@gmail.com
Brittany Berg - SVP Global Presales (Manager Of Operations Former Vendor) (941) 275-4489 britgrant87@gmail.com
Ashley Axelson - The Hub Baja Grill Siesta Key (Former Coworker) (941) 879-2156 ashaboo88@gmail.com
Kara Ortega - The Lucky Dill (Former Manager) (727) 643-0415 karaortega1997@gmail.com
Timeline
Server/Bartender
Whiskey Wings
02.2022 - 06.2023
Server/Bartender Trainer
The Lucky Dill
08.2020 - 01.2022
Server/Bartender/To-GoSpecialist
Craft Street Kitchen
06.2019 - 09.2020
Hostess/Server/Bartender/To Go
The Hub Baja Grill
06.2015 - 05.2019
Diploma -
Venice High School
No Degree -
State College of Florida, Manatee-Sarasota
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