Hi, I’m
Gabrielle Pacheco
South Jordan,UT
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills, critical thinking and active learning. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
years of professional experience
Work History
Eisenberg Lowrance Lundell LofgrenSouth Jordan, UT
Legal Assistant
02.2022 - Current
Job overview
- Report directly to two lawyers with a myriad of responsibilities ranging from criminal discovery to completing immigration forms and preparing immigration application packets
- Liaise between attorneys, court officers, federal agencies, and clients
- Handle emotionally distressed clients
- Organize attorneys’ calendars
- Scheduling client's appointments and consultations
- Scanned, organized, and filed exhibits, briefs, and legal documents into the firm’s database
- Kept case files up to date
- Maintained immigration and criminal databases, answered phones and correspondence, drafted legal documents, and performed other administrative tasks as needed
- Open new immigration and criminal case files (electronic and paper files)
- Prepared and presented case evidence and data for attorney review
- Carried interviews in Spanish and English between attorneys and Clients.
Exela TechnologiesSalt Lake City, UT
Team Lead Mail Room
04.2020 - 02.2021
Job overview
- Team Lead is responsible for supporting the activities of the Mail Room
- Assure that safety protocols are always followed, escalating any issues directly to Management
- Perform daily inspection of facilities, ensuring the production site is clean, organized, and free of hazards and inspecting all entry points of breaches and/or potential breaches to building security
- Escalate immediately, any issues of concern to Management
- Receipt, retrieval, and delivery of all requested files and/or containers per client request and within established Service Level Agreements
- Delegate and direct daily workflow needed to employees.
Llanera RestaurantHollywood, FL
Head Cashier
03.2019 - 12.2019
Job overview
- Head Cashier
- Inventory report generation
- Team liaison
- Client/vendor relations
- Assist payroll.
Pita Hut EnterpriseMiami, FL
Team Lead
07.2018 - 09.2019
Job overview
- Head Cashier
- Inventory report generation
- Supervise and manage a team of 20-25 employees
- Train and motivate new employees
- Scheduling
- Provide customer service
- Assist payroll
- Provide store management for over 5 locations on rotated periods.
ProtelCaracas, VE
Financial and Operation Manager
01.2010 - 07.2018
Job overview
- Financial and Operation Manager
- Act as a Logistics Coordinator of the Shuttle services
- Organized all the services scheduled for drivers
- Manage all shuttle requests
- Managing commercial invoices, billing, and payroll
- Direct communication with clients.
R&C MarketingCaracas, VE
Executive Administrative Assistant
01.2008 - 12.2010
Job overview
- Created detailed expense reports and requests for capital expenditures
- Ordered and distributed office supplies while adhering to a fixed office budget
- Answered and managed incoming and outgoing calls while recording accurate messages
- Assisted with event planning, including associated travel and logistical arrangements
- Coordinated, scheduled, and arranged meeting and travel calendars, including business and social events.
Education
Salt Lake Community College
AA Political Science
Americo Vespucio University, Caracas, VE
Associate in Modern Arts
Santa Maria University, Caracas, VE
Bachelor in Public Accounting
Skills
- Bilingual (proficient in Spanish English)
- Detail-oriented
- Time Management
- People Skills
- Organizational Efficiency
- Task Prioritization
- Administrative Support
- Strong verbal communication
- Relationship Building
- Client Relations
- Order and request filing
- Writing and editing
- Case Management
- Troubleshooting complex problems
- Interviewing Clients
- Client Communication
- Confidentiality
- Calendar Management
- Billing Statements
- MS Office proficient
- AP/AR
- Invoicing
- Computer savvy
- Data entry
- Customer service oriented
- Phone etiquette
- Court reporting
Timeline
Legal Assistant
Eisenberg Lowrance Lundell Lofgren
02.2022 - Current
Team Lead Mail Room
Exela Technologies
04.2020 - 02.2021
Head Cashier
Llanera Restaurant
03.2019 - 12.2019
Team Lead
Pita Hut Enterprise
07.2018 - 09.2019
Financial and Operation Manager
Protel
01.2010 - 07.2018
Executive Administrative Assistant
R&C Marketing
01.2008 - 12.2010
Salt Lake Community College
AA Political Science
Americo Vespucio University
Associate in Modern Arts
Santa Maria University
Bachelor in Public Accounting
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