Gabrielle Perez
Miami,FL
Summary
Dedicated leader with over 10 years of managerial experience. Flexible and focused team player with expertise in the health care/Aesthetics industry and office development. Proactive professional, eager for a new challenge with an expanding organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Director of Real Estate, Design & Construction
AirSculpt
07.2021 - Current
- Lead and manage the full lifecycle of real estate projects, including land acquisition, site development, design, and construction for offices
- Oversee a portfolio of projects with a combined value of over 10M/year., ensuring all phases are completed on time, within budget, and meet quality standards
- Collaborate with senior executives to align real estate strategy with organizational goals, guiding decisions on site selection and investments
- Direct the efforts of cross-functional teams including architects, contractors, and consultants to ensure seamless project execution
- Develop and manage project budgets, controlling costs through effective vendor negotiations and proactive issue resolution
- Lead the construction management process, ensuring adherence to timelines, safety regulations, and building codes
- Negotiate and manage leases, purchase agreements, and construction contracts, ensuring compliance and favorable Terms
- Expanded the company from 7 to 33 locations including 2 international locations
Director of Operations
AirSculpt
01.2020 - 07.2021
- Lead and motivate all staff
- Foster a collaborative and supportive work environment between sales, admin, and clinical staff
- Oversee the recruitment process, ensuring that new hires are qualified and align with the clinic's values
- Organize training programs to ensure staff are continually improving their skills, particularly in patient care and clinic operations
- Conduct regular performance reviews, provide feedback, and implement development plans for staff to enhance their skills and maintain high standards of care
- Work with the clinic’s leadership to set long-term goals, such as increasing market share, expanding the number of locations, or enhancing the clinic's brand as a leader in the industry
- Help develop and implement strategies for expanding the clinic’s services, whether it’s offering new procedures or increasing the clinic's geographical reach
Operations Associate
AirSculpt
04.2019 - 01.2020
- Work closely with the COO and Director of Operations to help with any operational tasks needed
- Worked as a fill in Practice Manager to any of the 7 locations that were on the decline or short staffed
- Assist with creating job descriptions, posting positions, Interviewing and hiring/onboarding employees
- Manage all Health Insurance Onboarding/offboarding company wide
- Work as an acting Practice Manager for the Corporate office
Office Manager
Miami Sports Medicine Physical Therapy
09.2013 - 04.2018
- Supervise office staff members in daily tasks and performance
- Oversee digital patient charting, including data entry and administrative duties regarding insurance and billing
- Interview potential employees
- Lead trainings for all new administrative employees
- Handle annual reviews for current employees
- Develop and maintain systems to ensure proper day to day operations
- Elevate customer satisfaction ratings by resolving patient issues efficiently
- Manage office inventory and place new supply orders
- Review and submit payroll
Patient Access Representative/Insurance Verifier
University of Miami Hospital
06.2012 - 07.2013
- Responsible for registering new, follow-up, and group therapy patients
- Verify insurance, explain benefits, and collect payments prior to patient treatment
- Explain and have patients sign off on HIPAA rules and regulations
- Answer incoming calls and faxes in a fast-paced work place
- Remain in contact with pharmacies to refill medications
- Handle mail distribution and order office supplies
- Close the office at the end of each work day
Education
Associate of Arts - Biology
Miami Dade College
Bachelor of Science - Health Services Administration, Entrepreneurship
Florida International University
01.2018
Skills
- Strong communication skills
- Motivated and teamwork oriented
- Exceptional managerial and supervisory skills
- Word, Excel, Power Point
Certification
- Revit/CAD Certified
Languages
Oral and written fluency in English and Spanish
Timeline
Sr. Director of Real Estate, Design & Construction
AirSculpt
07.2021 - Current
Director of Operations
AirSculpt
01.2020 - 07.2021
Operations Associate
AirSculpt
04.2019 - 01.2020
Office Manager
Miami Sports Medicine Physical Therapy
09.2013 - 04.2018
Patient Access Representative/Insurance Verifier
University of Miami Hospital
06.2012 - 07.2013
- Revit/CAD Certified
Associate of Arts - Biology
Miami Dade College
Bachelor of Science - Health Services Administration, Entrepreneurship
Florida International University
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