Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Peterson

Laurel,MT

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

7
7
years of professional experience

Work History

Janitorial Supervisor

Covert Cleaning INC
05.2025 - Current


  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning restrooms, and dusting.

Call Center Representative

Valley Credit Union
08.2019 - 10.2023
  • Communicated with members about issues to maintain high standards of customer service.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Provided excellent customer service and went above and beyond to ensure members were properly helped and taken care of.


Cashier

Shiptons Big R
10.2018 - 08.2019
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Laurel High School
Laurel, MT
05-2018

Skills

  • Task delegation
  • Multitasking Abilities
  • Reliability
  • Complaint resolution
  • Microsoft office expertise
  • Call center operations
  • Prioritization
  • Customer service

Timeline

Janitorial Supervisor

Covert Cleaning INC
05.2025 - Current

Call Center Representative

Valley Credit Union
08.2019 - 10.2023

Cashier

Shiptons Big R
10.2018 - 08.2019

High School Diploma -

Laurel High School

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