GABRIELLE PETKOVICH
Portland,OR
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy customer facing environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Amazon Associate
Amazon
Troutdale, OR
09.2022 - 10.2026
- Executed picking, packing, and sorting tasks using handheld scanners and warehouse management systems.
- Maintained inventory accuracy by following stow, receive, and put-away procedures.
- Inspected products and packages to uphold quality standards before shipment.
- Operated pallet jacks and material handling equipment while following safety protocols.
- Followed standard work instructions to complete repetitive tasks with consistency and speed.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Sandwich Artist
Subway
San Antonio, TX
02.2020 - 09.2022
- Increased sales of sandwiches and extras by engaging customers.
- Discussed alternative selections with guests regarding food allergies and gluten-free options to ensure safe dining.
- Discussed alternative selections with guests for alternatives due to food allergies or gluten-free requests.
- Prepared salads and sandwiches with utmost care.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Prepared salads and sandwiches with utmost care.
- Cleaned dining area between guests, ensuring a welcoming environment and maintaining cleanliness standards.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Managed closing duties, including restocking items and reconciling cash drawers.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Seasonal Associate
HotTopic
San Antonio, TX
11.2019 - 02.2020
- Monitored emerging trends to enhance customer service and guide product selection.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Sold various products by explaining unique features and educating customers on proper application.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Demonstrated product features and educated customers on applications to drive sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Monitored customer behaviors to identify trends and preferences in purchasing. to identify security threats and escalate concerns to supervisors.
- Readied merchandise for the sales floor by marking items with identifying codes and accurate pricing.
- Advised customers on merchandise aligned with their needs and preferences.
Lifeguard
Six Flags
San Antonio, TX
07.2019 - 11.2019
- Identified emergency situations in under 10 seconds, including potential drownings and entered the water within 20 seconds for lifesaving measures.
- Monitored pool area for safety violations, intervening promptly to prevent further incidents.
- Monitored swimmers' activities to ensure safety and prompt response to any distress signals. to ensure fast response when distress situations arose.
- Conducted regular inspections and performed minor repairs on equipment to maintain functionality. with frequent inspections and minor repairs.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Completed safety update training regularly, reinforcing adherence to safety rules among patrons.
- Patrolled main entry areas to identify anyone in need of assistance and provide immediate care.
- Alerted patrons to immediate storm conditions by directing them to exit the water immediately.
- Informed patrons of unsafe or hazardous conditions, including cloudy water and provided options for alternative activities.
Server
IHOP
Converse, TX
06.2018 - 07.2019
- Promoted desserts, appetizers, and specialty drinks.
- Collaborated with chef to identify alternative selections for guests with food allergies or gluten-free requests.
- Discussed alternative selections with the chef for guests with food allergies or gluten-free requests.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Created fresh salads to support kitchen staff during peak hours. and appetizers to back up kitchen staff.
- Trained new employees on food handling, guest expectations, and restaurant protocols to enhance team performance.
- Enhanced dishes with special garnishes to elevate presentation. and other finishing touches to improve the visual impact of plates and contrast or add flavor to dishes.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Guided guests in meal selection, including entrees and desserts, while providing alternatives for food allergies and gluten intolerances.
Clerk
Fred Meyer
Milwaukie, OR
07.2017 - 12.2017
- Monitored emerging trends and delivered knowledgeable customer service to guide product selection.
- Sold various products by explaining unique features and educating customers on proper application.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Assisted approximately 100 customers daily by addressing inquiries and locating products.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Readied merchandise for the sales floor by marking items with identifying codes and accurate pricing.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Advised customers on merchandise based on individual needs and preferences.
Education
Education
San Antonio College
San Antonio, TXHigh School Diploma - undefined
Milwaukie High School
Milwaukie, OR06-2017
Skills
- Warehouse safety
- Lifting and sorting
- Multitasking
- Schedule and calendar management
- Material handling
- Spreadsheet development
- Organizational skills
- Eager to learn
- Customer satisfaction
- Inventory management
- Professional and mature
Accomplishments
- Anime Club president as a freshman in high school.
- Secretary of AIAS (American Institute of Architecture Students) at SAC (San Antonio College) chapter freshman year
- 200+ Hours community service with Fort Kennedy, a homeless veteran day shelter in Portland, OR.
Certification
Occupational Safety and Health, Food Safety: Certified, SafeServ certification: Food Handling, Lifeguard Certification
Timeline
Amazon Associate
Amazon
09.2022 - 10.2026
Sandwich Artist
Subway
02.2020 - 09.2022
Seasonal Associate
HotTopic
11.2019 - 02.2020
Lifeguard
Six Flags
07.2019 - 11.2019
Server
IHOP
06.2018 - 07.2019
Clerk
Fred Meyer
07.2017 - 12.2017
High School Diploma - undefined
Milwaukie High School
Education
San Antonio College