Gabrielle Phillips
Walkertown,NC
Summary
Dedicated professional documenting research and investigative findings in case reports. Offering more than two years of experience as a hardworking Child Protective Investigator with exemplary communication, analytics and crisis response skills.
Overview
5
5
years of professional experience
Work History
Childcare Educator
Childcare Network
05.2023 - Current
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Coordinated schedules of activities, events, and field trips.
- Screened applicants for developmental milestones and prepared children for enrollment.
- Gathered materials and resources to prepare for lessons and activities.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Child Protective Services Investigator
Burke County Department Of Social Services
07.2021 - 03.2023
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Restaurant Manager
Zaxbys
09.2018 - 07.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Education
Diploma - Paralegal Technology
Forsyth Technical Community College
Winston-salem, NC10.2024
Bachelor of Science - Social Work
Appalachian State University
Boone, NC05.2021
Skills
- Licensing and Code Logistics
- Verbal and Written Communication
- Case Planning and Management
- Data Management using Word and Excel software
- Needs Identification and Assessment
- Court Testifying
- Child Advocacy
References
Misti Roland, Program Administrator for Burke County Department of Social Services
- Contact Information: (828) 390-1779
- Relation: Former Direct Supervisor
Aleah Hodgins, General Manager of Zaxbys in Boone, NC
- Contact Information: (828) 964-9029
- Relation: Former Direct Supervisor
Rashea Woods, Assistant Director for Childcare Network
- Contact Information: (336) 944-1515
- Relation: Current Direct Supervisor
Timeline
Childcare Educator
Childcare Network
05.2023 - Current
Child Protective Services Investigator
Burke County Department Of Social Services
07.2021 - 03.2023
Restaurant Manager
Zaxbys
09.2018 - 07.2021
Diploma - Paralegal Technology
Forsyth Technical Community College
Bachelor of Science - Social Work
Appalachian State University
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