Gabrielle Pierce

• Performed a variety of physical labor tasks, including lifting heavy objects and using hand tools.
• Maintained cleanliness and organization of the work area to ensure a safe and efficient working environment.
• Loaded and unloaded materials onto trucks or other vehicles.
• Dug trenches.
• Cleaned up debris.
• Maintained a positive attitude and strong work ethic while working in various weather conditions.
• Attended safety meetings.
• Managed a crew.

Overseeing and maintaining client accounts to ensure optimal customer satisfaction.

Monitoring and updating the status of customer orders.

Utilizing advanced Excel functions for data analysis and reporting.

Used Microsoft Office tools for various administrative tasks.

Addressing and resolving escalated customer issues promptly and professionally.

Utilize client data to develop risk classification and preventative measures.

Balancing checks and maintaining accurate financial records

Creating and presenting detailed reports based on specific requirements.

Handling incoming and outgoing calls, providing excellent customer service.

Overseeing fuel transactions for service stations.

Lead key analytical projects

Assisting with password resets and other technical issues for online portals.

Interpreting complex data to provide valuable business insights.

Preparing and submitting International Fuel Tax Agreement (IFTA) reports

Evaluating company profit margins to identify opportunities for improvement.

Negotiating credit increase requests and facilitating profitable agreements between businesses.

Process wire transfers and confirm their accuracy.

Developed administrative plans and procedures to ensure clear definition of lines of responsibility, workloads, and adequate supervision of all employees.

Development, management, and adherence to budget for timely, accurate, comprehensive fiscal reports.

Reconciled bank statements, credit card statements, and other accounts regularly.

Assisted with month-end and year-end close processes, including journal entries and reconciliations.

Maintained organized financial records and ensure all documentation is properly filed and archived.

Supported the preparation of financial reports, including balance sheets, income statements, and other reports as needed.

Assisted in the preparation of audit documentation and ensure compliance with internal controls.

Handled vendor inquiries and resolve discrepancies in a timely manner.

Administrative duties including data entry, answering phone calls, and managing correspondence.

Assisted with special projects and other tasks as assigned

Developed and was responsible for continuous quality improvement

Identified potential risks and developed risk mitigation strategies