Gabrielle Poole
Lincolnton
Summary
Dynamic and resourceful professional with extensive experience at Food Lion, excelling in customer service and time management. Proven ability to enhance customer satisfaction and streamline operations. Skilled in bookkeeping and fostering relationships, I am dedicated to contributing positively to team success and maintaining an organized and professional work environment.
Overview
5
5
years of professional experience
Work History
Pt Cashier
Food Lion
11.2020 - 04.2021
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring adherence to cash handling procedures.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Demonstrated adaptability by quickly learning new technologies and payment systems.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Pt Customer Lead
Food Lion
04.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Brought all shopping carts into the store.
- Performed all customer service transactions including, lottery,money orders, western unions, refunds, exchanges, and any complaints.
- Assisted on register when needed.
- Took out Food Lion To Go orders quickly and efficiently.
- Assisted cashiers however needed.
FT Hbc
Food Lion
10.2021 - 03.2022
- Skilled at working independently as it was a one person department.
- Unloaded truck and downstacked and separated the totes. Stocked the shelves.
- Organized any and all backstock with very limited space
- On non truck days, I ran all my backstock and checked inventory on everything.
- Helped grocery with their trucks when needed
FT Dairy Associate
Food Lion
03.2022 - 06.2022
- Monitored products to provide freshness and removed out-of-date products from shelves.
- Facilitated smooth operations by assisting with unloading deliveries and stocking shelves in a timely manner.
- Worked the department with minimal help in a high volume store.
- Down stacked and ran all trucks.
- Assisted the frozen department when needed.
- Assisted with inventory.
- Cut or added product for dairy deliveries.
FT Grocery Stocker
Food Lion
06.2022 - 08.2022
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Collaborated with team members to maintain cleanliness and organization in aisles.
- Assisted customers by locating products and providing information on promotions.
- Unloaded all grocery trucks.
- Down stacked all the pallets efficiently so other associates could quickly take them out on the floor.
- Worked quickly and efficiently as a team with all other grocery associates.
- Organize and run all backstock.
FT Office Assistant
Food Lion
08.2022 - 01.2024
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Performed routine administrative tasks, enhancing overall office efficiency and organization.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- All paperwork and computer work accurately completed and filed.
- Facilitated the accurate and timely completion of weekly deposits and the processing of all necessary change orders.
- Trained and coached new associates on all front end duties.
- Learned and performed all front end positions with the exception of manager.
- Contributed to any and all tasks on the front end as needed.
FT Office Assistant
Food Lion
09.2024 - Current
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Performed routine administrative tasks, enhancing overall office efficiency and organization.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- All paperwork and computer work accurately completed and filed.
- Facilitated the accurate and timely completion of weekly deposits and the processing of all necessary change orders.
- Trained and coached new associates on all front end duties.
- Learned and performed all front end positions with the exception of manager.
- Contributed to any and all tasks on the front end as needed.
Education
(Homeschooled) Grace Christian Academy
Maiden NCSkills
- Customer service
- Positive attitude
- Time management
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Resourceful
- Relationship building
- Bookkeeping
- Professional and mature
Timeline
FT Office Assistant
Food Lion
09.2024 - Current
FT Office Assistant
Food Lion
08.2022 - 01.2024
FT Grocery Stocker
Food Lion
06.2022 - 08.2022
FT Dairy Associate
Food Lion
03.2022 - 06.2022
FT Hbc
Food Lion
10.2021 - 03.2022
Pt Customer Lead
Food Lion
04.2021 - 10.2021
Pt Cashier
Food Lion
11.2020 - 04.2021
(Homeschooled) Grace Christian Academy
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