Gabrielle Poulin
Hamburg,NJ
Summary
Hard-working Licensed Massage Therapist and Future Licensed Esthetician with passion for helping people feel and look their best !
Overview
9
9
years of professional experience
Work History
LMT
Hand and Stone Massage and Facial Spa
01.2019 - Current
- Responsible for Training New LMTs
- Provided safe, effective, and appropriate massage therapy techniques during clients appointments.
- Maintained client treatment records and designed long-term care programs for return clients.
- Maintained clean and professional massage therapy environment by adhering to sanitization protocols.
- Grew sales with great work ethic, individualized plans and positive attitude.
- Monitored client progress and adjusted massage techniques to best meet individual needs.
- Educated clients on benefits of massage and recommended home care techniques.
- Proficient in swedish, deep tissue, trigger point, myofascial, cupping, heated/cold stones, and sports massage techniques.
Account Specialist/ Assistant Manager
Massage Envy
08.2016 - 10.2018
- Trusted with keys to open and close the spa
- Trusted with codes to handle payroll
- Answering Phones / making appointments
- Sales/ selling memberships and products
- Updating clients medical and Financial records Handling inventory
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Front desk/ Chiropractic Assistant
Hick Chiropractic
11.2014 - 02.2016
- Handling Financial Accounts /Medical invoices
- Updated and Maintaining Patient's Records
- Developed x rays and Scheduled MRIs
- Assisted Doctor with Electrical Stimulation Units
- Managed Doctor's Patients schedules.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Received, screened and routed incoming calls.
Education
Licensed Esthetician - Skin Care
Cosmo Beauty Academy
Saddle Brook, NJ05.2024
LMT - Massage Therapy
Cortiva Institute
Hoboken NJ01.2017
Skills
- Customer Relations
- Project Planning
- Interpersonal Communication
- Self-Directed
- Attention to Detail
- Active Listening
- Organizational Skills
- Excellent Communication
- Critical Thinking
- Friendly, Positive Attitude
- Multitasking
- Good Telephone Etiquette
References
- Nick Corrente (973) 224-6072
- Jessica Corrente (973) 714-6829
- Rigel Turdiu ( 201) 602-5913
Availability
- Thursday 12-8
- Friday 11-8
( Able to open more in the Future )
Timeline
LMT
Hand and Stone Massage and Facial Spa
01.2019 - Current
Account Specialist/ Assistant Manager
Massage Envy
08.2016 - 10.2018
Front desk/ Chiropractic Assistant
Hick Chiropractic
11.2014 - 02.2016
Licensed Esthetician - Skin Care
Cosmo Beauty Academy
LMT - Massage Therapy
Cortiva Institute