Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Quiles

Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Restaurant establishments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Clothing Reseller

Self Employed
01.2022 - Current
  • Increased sales by curating a diverse and appealing inventory of clothing items for resale.
  • Conducted market research to identify trends and popular brands, ensuring an up-to-date product offering.
  • Maintained high-quality standards by thoroughly inspecting incoming inventory for any defects or imperfections.
  • Supported local charitable organizations through regular donations of unsold inventory and fundraising events participation.
  • Managed shipping logistics efficiently, ensuring timely delivery of orders to customers across various locations.
  • Handled customer inquiries promptly, resolving issues professionally to maintain satisfaction levels.

Bartender

Kennedy's Restaurant
07.2023 - 01.2024
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Home Staging Assistant

Pineapple Home Staging
09.2021 - 01.2022
  • Assisted home stagers in creating visually appealing spaces to attract potential buyers.
  • Enhanced property appeal by strategically placing furniture and accessories in homes for sale.
  • Streamlined the staging process through efficient organization and inventory management.
  • Participated in furniture selection and documentation of specifications.
  • Conducted client consultations to understand requirements and preferences.

Restaurant Manager

VIA Italian Table
10.2015 - 09.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Carefully interviewed, selected, trained, and supervised staff.

Front Sales /Front End Cashier

Pupukea Grill
10.2014 - 06.2015
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Used POS system to enter orders, process payments and issue receipts.
  • Greeted customers and responded to requests for information.

Education

Certificate - Hospitality Administration And Management

Quinsigamond Community College
Worcester, MA
05.2016

High School Diploma -

Abby Kelley Foster Charter Public School
Worcester
06.2014

Skills

  • Quality Control
  • Adaptability
  • Time Management
  • Attention to Detail
  • Customer Service

Timeline

Bartender

Kennedy's Restaurant
07.2023 - 01.2024

Clothing Reseller

Self Employed
01.2022 - Current

Home Staging Assistant

Pineapple Home Staging
09.2021 - 01.2022

Restaurant Manager

VIA Italian Table
10.2015 - 09.2021

Front Sales /Front End Cashier

Pupukea Grill
10.2014 - 06.2015

Certificate - Hospitality Administration And Management

Quinsigamond Community College

High School Diploma -

Abby Kelley Foster Charter Public School

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Gabrielle Quiles