Host/Expo Runner
Fratelli Italian Kitchen
11.2024 - 08.2025
- Greeted and seated guests while managing reservations and walk-ins through OpenTable, ensuring efficient table turnover.
- Answered and directed phone calls, assisted with takeout orders, and provided friendly, attentive customer service.
- Folded napkins, rolled silverware, and polished glassware and utensils to maintain a high standard of presentation.
- Set up, moved, and organized tables for both indoor and outdoor dining areas.
- Cleaned and maintained the bar, dining room, and host stand to ensure a tidy and welcoming atmosphere.
- Coordinated table assignments to ensure servers had balanced sections and smooth guest flow.
- Ran food, organized and packed to-go orders, and maintained the expo line setup, including soups, bread box, and garnishes.
- Collaborated with kitchen and serving staff to ensure accurate, timely delivery of food orders.