Summary
Overview
Work History
Education
Skills
References
Timeline
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Gabrielle Rich

Elkton,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Direct Support Professional

Lucasa Care LLC
Paducah, KY
05.2024 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided guidance and support to ensure safety of individuals served.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Client Service Professional

HR Block
Elkton, KY
12.2023 - 04.2024
  • Developed strong relationships with clients by providing reliable customer service support.
  • Conducted follow-up calls to ensure satisfactory resolution of customer issues.
  • Scheduled appointments for clients and followed up on missed appointments as needed.
  • Processed payments accurately according to company standards and regulations.
  • Greeted customers pleasantly and scheduled appointments for service.
  • Added new client data to system and made changes to old information to keep everything up-to-date.
  • Answered client questions within 24-hour period to maximize customer satisfaction.

Teacher Assistant

Youth Academy
Clarksville, TN
06.2023 - 10.2023
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Ensured safety of the children by monitoring their play areas and activities throughout the day.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Developed positive relationships with parents through communication about their child's daily activities.

Education

Elementary Education Studies

Western Governors University
Salt Lake City, UT

Skills

  • Client documentation
  • Transportation
  • ADL support
  • Infection control procedures
  • Community activities
  • Personal care assistance
  • First-aid and CPR
  • Compassionate client care
  • First aid and safety

References

References available upon request.

Timeline

Direct Support Professional

Lucasa Care LLC
05.2024 - Current

Client Service Professional

HR Block
12.2023 - 04.2024

Teacher Assistant

Youth Academy
06.2023 - 10.2023

Elementary Education Studies

Western Governors University

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Gabrielle Rich