Gabrielle Rincon
Hutchinson
Summary
Dedicated and reliable individual with extensive experience in hospitality management. Skilled in monitoring inventory, developing and executing menu ideas, and maintaining high standards of customer service. Excels in schedule management, cost control, and staff supervision.
Overview
8
8
years of professional experience
Work History
Assistant Food and Beverage Director
Prairie Dunes Country Club
09.2024 - Current
- Managed multi-department teams effectively, facilitating clear communication between kitchen staff, servers, bartenders, and support personnel.
- Implemented successful training programs for new hires, ensuring a smooth integration into the team and consistent service quality.
- Increased revenue by identifying opportunities to upsell premium beverages and menu items during peak hours.
- Developed strong relationships with vendors, negotiating favorable pricing and securing high-quality products.
Bar Manager
Prairie Dunes Country Club
01.2024 - Current
- Updated bar menu for alternating seasonal and holiday promotions
- Collaborated closely with marketing and promotions team to develop promotional campaigns to increase bar sales
- Maintained positive relationships with suppliers, such as liquor stores and distributors
- Assisted bartenders by restocking drink supplies and maintaining cleanliness of bar areas
- Utilized POS systems (Jonas), Excel Spreadsheets, and Word Documents on a daily basis
- Recruited, hired and trained new members of bar staff
- Managed operations, including scheduling, ordering, performance reviews, daily sales and inventory control
- Collaborated with departmental leaders and staff to establish organizational goals, strategic plans and objectives
- Participated in ongoing training to enhance own job skills and knowledge
- Managed and coordinated multiple projects while ensuring timely completion
- Assisted and planned many wine and spirit based events
- Enforced state liquor regulations to maintain positive and safe atmosphere for customers
F&B Supervisor
Prairie Dunes Country Club
04.2022 - Current
- Exhibited excellent problem-solving skills in resolving conflicts between customers or employees
- Utilized effective communication techniques to coordinate with other departments on daily operations
- Managed employee work schedule, keeping daily shifts properly staffed
- Provided wine service on a daily basis
- Resolved conflicts between staff members in timely manner while maintaining professionalism
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
- Provided leadership, guidance, motivation, and mentorship for staff members
- Analyzed customer feedback surveys in order to identify areas needing improvement in service
- Scheduled banquet parties and took reservations
- Provided assistance to employees during busy hours to deliver quality service to customers
- Demonstrated ability to manage multiple tasks and prioritize workloads efficiently
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Participated in ongoing training to enhance own job skills and knowledge
Bartender
Prairie Dunes Country Club
06.2020 - Current
- Suggested additional items to customers to increase bar sales
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, and stocking liquor shelves
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods
- Followed bar recipes to deliver consistent drink quality and control costs
- Established a rapport with regulars through friendly conversation
- Worked closely with wait staff to communicate customer needs during busy shifts
- Completed POS transactions
- Maintained an organized and clean work environment at all times, ensuring all customer areas were properly stocked with supplies
- Developed new drink menus that reflected seasonal flavors as well as popular trends
- Checked customer identification to verify age requirements for alcohol purchases
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Focused on learning new skills and staying updated with industry changes
Server
Prairie Dunes Country Club
09.2018 - 03.2022
- Suggested additional items to customers to increase restaurant sales
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Effectively managed large and small parties by providing efficient, attentive service at all times
- Memorized menus and frequent customer preferences to build relationships with members
- Listened to customer concerns and complaints and quickly rectified issues
- Assisted with training new wait staff members to ensure proper procedures were followed at all times
- Described ingredients and cooking methods to explain preparation of various food items
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Greeted and accommodated guests, building positive experience from first interaction
Server
Hutchinson Town Club
04.2017 - 10.2018
- Attended company and restaurant required trainings and meetings, improving skills
- Demonstrated ability to interact with customers in a friendly and professional manner
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Memorized frequent customer preferences to build relationships and loyalty
- Presented and memorized menus to answer questions about items and make recommendations
- Used focus and memorization skills to keep track of tables and remember orders
- Assisted with training of new staff members
- Demonstrated ability to manage multiple tasks while remaining adaptable, calm and flexible
Education
High School Diploma -
Buhler High School
Buhler, KS05.2017
Skills
- Verbal and written communication
- Inventory Management
- Service-oriented mindset
- Outgoing Personality
- Training and mentoring
- Guest Interaction
- Shift Scheduling
- Event Coordination
- Menu Updating
- Restaurant Management
- Bar Management
- Teamwork and Collaboration
- Investigating Complaints
- Recruitment and hiring
- Adaptability and Flexibility
- Professionalism
- Staff Supervision
- Effective Communication
- Customer Service
- Problem-solving abilities
- Dining room management
- Recipes and menu planning
- Team Collaboration
- Attention to Detail
- Supply Ordering and Management
- Leadership abilities
- Multitasking
- Team Leadership
Timeline
Assistant Food and Beverage Director
Prairie Dunes Country Club
09.2024 - Current
Bar Manager
Prairie Dunes Country Club
01.2024 - Current
F&B Supervisor
Prairie Dunes Country Club
04.2022 - Current
Bartender
Prairie Dunes Country Club
06.2020 - Current
Server
Prairie Dunes Country Club
09.2018 - 03.2022
Server
Hutchinson Town Club
04.2017 - 10.2018
High School Diploma -
Buhler High School
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