Gabrielle Robinson
Garland,TX
Summary
New graduate nurse with training in patient assessment, monitoring, and direct bedside care. Demonstrates strong communication skills and adaptability in fast-paced team environments. Committed to improving patient experience through consistent, evidence-based care delivery in critical settings.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Team Leader
Target
Houston, TX
05.2023 - 11.2024
- Led team to exceed daily sales and customer service goals, enhancing overall performance.
- Motivated team members, resulting in strengthened customer loyalty and increased retention rates.
- Monitored performance metrics, providing actionable feedback that improved team performance.
- Delegated tasks strategically to enhance overall productivity of the team.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Trained new employees on store policies and procedures to ensure compliance.
- Maintained positive work environment, fostering collaboration and enhancing team dynamics.
- Participated in meetings with senior leadership to present team achievements and address challenges.
Manager
Nickelrama Arcade
Garland, TX
02.2017 - 05.2023
- Achieved the manager position by age 18 through dedication and performance excellence.
- Managed daily arcade operations, improving customer experiences and operational standards.
- Supervised and trained staff, enhancing overall performance and operational efficiency.
- Developed strategies to boost customer loyalty and engagement through data-driven insights.
- Created monthly reports on operational performance for senior management, facilitating informed decision-making.
- Conducted performance reviews, assigning tasks aligned with team members' strengths.
- Coached team members, enhancing job performance and maintaining service standards.
- Resolved customer inquiries and complaints promptly to sustain high satisfaction levels.
Sales Associate
LOFT at the Houston Premium Outlet
Houston, TX
09.2021 - 04.2022
- Delivered exceptional customer service through prompt greetings and needs assessment.
- Assisted customers with product selection, providing advice on features and pricing.
- Processed transactions at cash register, ensuring accuracy and efficiency in sales.
- Resolved customer complaints professionally, improving satisfaction and supporting customer retention.
- Restocked inventory to maintain product availability, enhancing shopping experience for customers.
- Maintained store cleanliness, including floors, windows, and displays, to create an inviting atmosphere for customers.
- Participated in training new employees on customer service standards and operations.
- Established strong connections with colleagues to foster teamwork. with peers and management to enhance team performance.
Education
High School Diploma -
Naaman Forest High School
Garland, TX05-2020
Associate of Applied Science - Nursing
San Jacinto College
Pasadena, TX08-2026
Skills
- Patient safety
- Client support
- Team development
- Staff integration
- Daily workflow improvement
- Customer insights
- Time management
- Work prioritization
- Documentation
- Communication skills
- Team collaboration
- Conflict resolution
- Interpersonal skills
- Critical thinking
- Leadership
- Deadline management
- Technology skills
Clinical Experience
Various clinical locations in Houston, TX where I assisted with patient assessments and medication administration in various units, documented care using electronic health records in ATI, provided patient education on discharge and post-surgical care & collaborated with interdisciplinary teams to improve patient outcomes
- MD Anderson (GI Unit) - August 2022 - December 2023
- Kindred Hospital Northwest (Acute rehab & ICU) - October 2024 - December 2024
- Sugarland Healthcare Center (Rehabilitation) - March 2025 - May 2025
- Memorial Hermann (Med-surg, ER, OR) - June 2025 - August 2025
- West Oaks (All units) - August 2025 - October 2025
- Ben Taub (L&D, Postpartum, NICU) - October 2025 - December 2025
- Harris Health Pediatric Clinics - January 2026 - March 2026
- HCA Southeast (ER & ICU) - March 2026 - May 2026
Leadership And Volunteer Work
- Captain of the varsity basketball team my junior and senior years.
- I’ve dedicated community service hours at a Christian Food Pantry in Garland, TX.
- I've volunteered at my high school’s basketball games at the concession stand.
- I used my basketball skills to help coach a youth basketball team in Garland, TX.
Certification
- Hearing Screening Certification
- Vision Screening Certification
- Mental Health First Aid Certification
- CPR Certification
Timeline
Team Leader
Target
05.2023 - 11.2024
Sales Associate
LOFT at the Houston Premium Outlet
09.2021 - 04.2022
Manager
Nickelrama Arcade
02.2017 - 05.2023
High School Diploma -
Naaman Forest High School
Associate of Applied Science - Nursing
San Jacinto College