Gabrielle Roediger

• Completed 40 Hours RBT Training
• Provided direct client care in 1:1 settings utilizing a combination of intensive teaching and natural environment training arrangements.
• Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
• Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
• Followed the prescribed behavioral skill acquisition and behavior reduction protocols.
• Collected, recorded and summarized data on observable client behavior.
• Assisted with parent and caregiver training in line with client’s individualized treatment and behavior reduction protocols.
• Effectively communicated with parents and caregivers regarding client progress as instructed by the BCBA
• Utilized safe and appropriate handling procedures when working with clients.
• Maintained client confidentiality.
• Assisted BCBAs with skill acquisition and behavior reduction assessments, as well as preparing client materials.
• Maintained a clean, safe, and organized work and therapy environment.
• Worked with client, parents and caregivers, teachers, and outside professionals
• Maintained and acquired technical knowledge by attending required trainings.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.

• Researched and verified the accuracy of documentation such as property title records, property ownership, public records, deeds, leases, surveys, contracts, and agreements needed to produce a clear title
• Accomplished multiple tasks within established timeframes.
• Entered and submitted title and loan documents into software programs to track applicant’s progress
• Collaborated with pre-processor to be sure all items are complete, settlement processor or paralegal to ensure all settlement figures are correct, and with the post-closing agent to ensure the transaction is recorded and any outstanding issues are resolved
• Worked with title examiner and underwriter to prepare title insurance policy and binders and title commitments, and with loan closer to prepare HUD-1 real estate settlement statements
• Ensured all closing instructions are followed as per the closing package, and coordinate with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied
• Aided title officers with administrative assistant essential duties, including clerical and data entry support
• Cross-trained existing employees to maximize team agility and performance.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Managed controlled substance inventory and monitored all associated activities

• Kept active customer relations management for pharmaceutical waste

• Maintained training to assure compliance with applicable DEA regulations

• Maintained accurate records of pharmaceutical returns for destruction in all applicable databases

• Supported efforts towards an excellent level of customer satisfaction through active follow up and account management

• Met DEA reporting and compliance requirements for controlled drug Reverse Distribution and/or destruction and transfer of custody

• Filled new and replacement orders for our pharmaceutical programs

• Received inbound pharmaceutical shipments and check in

• Kept responsible for inventorying/ tracking pharmaceutical supplies/ completing excel record-keeping documents.

• Supported patients post-discharge in their transition from an acute care setting to self-management of their condition at home for patient safety
• Supported the care team through care management of high risk patients, coordination of care between provider visits, assistance with resource needs, and supported team based care.
• Enacted patient education of their condition, strategies for successfully managing their health for improved outcomes, utilization of motivational interviewing to help initiate healthful behavior change.
• Coordinated linkage to the appropriate outpatient care modalities for ongoing care management as indicated.
• Improved patient experience and quality outcomes, while reducing healthcare disparities and costs through reduced readmissions and inappropriate emergency visits.

• Performed clinical procedures within scope of practice
• Vital signs, Intake and output measurements.
  EKGs, Glucometry, Phlebotomy, Specimen collection.
  Documentation for all assigned responsibilities.
• Followed treatment plan and performed necessary functions to ensure patient satisfaction with service as directed by licensed personnel.
• Performed 1:1 watches as assigned.
• Accepted responsibility for providing safe, appropriate, quality patient care.
• Communicated changes in patients’ conditions.
• Maintained inventory of unit supplies and maintained a clean, orderly environment.
• Assisted in orienting and educating new staff.
• Answered patient and visitor inquiries.
• Performed patient related clerical duties, including unit statistics, manuals, logs, transcribing orders and entering patient charges accurately.
• Demonstrated the responsibility in meeting hospital and nursing department personnel standards.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
• Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
• Provided emotional support to patients and families during difficult times, fostering trust and rapport.
• Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
• Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
• Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
• Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.

• Conducted pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determined needed services by conferring with the provider.
• Completed pre-charting of all value based pieces up to five days prior to patient’s appointment.
• Sent messages to the Care Team, when warranted.
• Kept responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit.
• Assisted in capturing demographic information.
• Provided other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments.
• Gave injections or immunizations within State guidelines.
• Communicated and coordinated with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
• Actively participated in department activities: attended departmental meetings; actively participated as a team member in resolution of problems as they are identified; analyzed current procedures.
• Kept responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
• Maintained vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
• Performed other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
• Brought suggestions for improvement to the attention of Practice Managers and Providers for consideration.
• Actively participated in maintaining and/or improving quality improvement initiatives.