Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Gabrielle Roper

Fernley,NV

Summary

I'm reliable, friendly and a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about serving customers and creating great experiences for them.

Overview

12
12
years of professional experience

Work History

Sales Associate

Three Happy Hounds
Fernley, Nevada
09.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided detailed product information to customers about pet nutrition.
  • Maintained knowledge of industry trends and new pet nutrition products.
  • Responded to customer inquiries regarding product recommendations and usage.
  • Educated clients about the importance of proper nutrition for their pets' overall well-being.
  • Provided guidance and advice on how best to feed a variety of animals according to their specific needs.
  • Educated customers on the benefits of specific ingredients in pet food.
  • Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
  • Processed payments made by credit cards, gift cards, or cash accurately and efficiently.
  • Assisted in stocking shelves when needed.
  • Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
  • Utilized point-of-sale systems to process transactions quickly and accurately.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.

Warehouse Associate

Thrive Market
Sparks, NV
02.2023 - 09.2023
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • lifted heavy merchandise over 20Lbs
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Picked and prepared numerous daily shipments.

Floral Manager

Vons
Ventura, CA
01.2022 - 02.2023
  • Created attractive and eye-catching displays with accurate signage to promote products.
  • Trained and developed associates to handle customers' needs and manage daily workloads.
  • Managed integration and merchandising of seasonal and holiday-specific product offerings.
  • Delegated assignments and set schedules for effective coverage of floral department needs.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Prepared and processed floral orders to customer specifications.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Bakery Clerk

Vons
Ventura, CA
04.2018 - 12.2021
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Trained new bakery employees.
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
  • Adhered to food safety protocols to protect customers.
  • Replenished bakery cases and faced products throughout each shift.
  • Operated bread slicers, ovens and proofers.

Volunteer

Port Hueneme NMCRS Thrift Shop
Port Hueneme, CA
02.2014 - 12.2019
  • Organize the store by returning all merchandise to its proper place.
  • Open and close the store, which included counting cash drawers.
  • Maintain visually appealing and effective displays for the entire store.
  • Stock, rotate inventory and carry merchandise out on the floor for customers regularly.
  • Keep the showroom clean and maintained neatly.

Office Administrator

Lil John's Rooter & Plumbing
Simi Valley, CA
12.2016 - 12.2018
  • Multi-tasked to keep all assigned projects running efficiently.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Provided in-depth research on accounts and contracts to assist the sales team.
  • Attended events to promote more business for the company.

Price Change Team Member

Vons Grocery Store
Ventura, CA
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Stamped price tags on merchandise, referring to official price lists.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Tracked outgoing orders to provide shipping status to customers.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Completed price changes and maintained proper signage for product displays.

Education

Associate of Science - Architectural Environmental Design

Ventura College
Ventura, CA
12.2021

High School Diploma -

Ventura High School
Ventura, CA
06.2017

Skills

  • Cheerful and energetic
  • Dependable and reliable
  • Customer relations expertise
  • Strong communication skills
  • Flexible scheduling
  • Money handling
  • Relationship Building
  • Personnel training and development
  • Detail-oriented
  • Invoice processing
  • Document management
  • Community service background
  • Organizational strengths
  • Inbound and outbound calling

Reference

Elania Stanley (801) 209-1859

Timeline

Sales Associate

Three Happy Hounds
09.2023 - Current

Warehouse Associate

Thrive Market
02.2023 - 09.2023

Floral Manager

Vons
01.2022 - 02.2023

Bakery Clerk

Vons
04.2018 - 12.2021

Office Administrator

Lil John's Rooter & Plumbing
12.2016 - 12.2018

Volunteer

Port Hueneme NMCRS Thrift Shop
02.2014 - 12.2019

Price Change Team Member

Vons Grocery Store

Associate of Science - Architectural Environmental Design

Ventura College

High School Diploma -

Ventura High School

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