Gabrielle Salgado
Houston
Summary
Dynamic and detail-oriented professional with proven organizational skills and a strong commitment to customer satisfaction, honed at Houston Plastic Surgery Associates. Adept at managing multi-line phone systems and streamlining operations, I excel in appointment scheduling and effective communication, ensuring a welcoming environment and enhancing overall office efficiency.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in receptionist role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Houston Plastic Surgery Associates
07.2023 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
- Collected room deposits, fees, and payments.
Internship Student
Grand Father
11.2022 - 05.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced reception operations by efficiently managing incoming calls, ensuring prompt customer service.
Education
Undergraduate - Chemistry
Texas A&M University
Corpus Christi, TXUndergraduate - Nursing
Houston Community College
Houston, TX06-2027
Heights High School
Houston, TX06-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Data inputting
- Multi-line telephone operation
Certification
- Natrelle Training - July 2023 - June 2025
- Care Credit Training - July 2023 - June 2025
- Weave Phone Line Training - July 2023 - June 2025
Languages
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- I like trying new recipes and food trends
- Gym Workouts
- Martial Arts
- Learning new cooking techniques and expanding my culinary skills
- Animal Welfare Advocacy
- Animal Care
- Watching Movies and TV Shows
- DIY and Home Improvement
- I like working with my hands and fixing things
- I like looking at the stars and learning about constellations
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Dance
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Music
- Photography
Timeline
Receptionist
Houston Plastic Surgery Associates
07.2023 - 06.2025
Internship Student
Grand Father
11.2022 - 05.2023
Undergraduate - Chemistry
Texas A&M University
Undergraduate - Nursing
Houston Community College
Heights High School
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