Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabrielle Paricka

Ocean Springs,MS

Summary

Hardworking and motivated manager with 5 years of experience and record of success in the food industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Focused professional with attention to detail and clear communication skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Relief Manager

Beau Rivage
08.2023 - Current
  • Provided exceptional customer service by attentively listening to needs and making appropriate product recommendations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Identified conflicts among employees and used interpersonal communication to find effective solutions.
  • Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
  • Developed detailed plans based on broad guidance and direction.
  • Monitored working environment, making sure it was always safe, positive setting for all employees.

Manager

Newks Express Cafe
06.2014 - 08.2023
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Created and maintained scheduling for up to 60 employees.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Supervised staff performing daily activities.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Conducted regular evaluations and addressed performance concerns directly with employees.
  • Planned activities to support system changes to meet organizational needs and requirements.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Set sales and profit goals and implemented plans to correct performance deficiencies.
  • Ensured proper procedures were in use regarding food safety.
  • Set challenging yet attainable goals to encourage continuous staff development.

Hostess

The Thirty Two
11.2019 - 02.2020
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Education

Some College (No Degree) - Music Education

University of Southern Mississippi
Hattiesburg, MS

Associate of Arts - Music

Mississippi Gulf Coast Community College
Perkinston, MS
05.2017

Skills

  • Staff development
  • Marketing
  • Project management
  • Sales Techniques
  • Issue and conflict resolution
  • Flexible
  • Work ethic
  • Scheduling
  • Product Organization and Organizing
  • Customer service
  • Payroll
  • Food Safety

Certification

ServeSafe

Timeline

Relief Manager

Beau Rivage
08.2023 - Current

Hostess

The Thirty Two
11.2019 - 02.2020

Manager

Newks Express Cafe
06.2014 - 08.2023

Some College (No Degree) - Music Education

University of Southern Mississippi

Associate of Arts - Music

Mississippi Gulf Coast Community College

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Gabrielle Paricka