Dynamic and performance-driven business professional with high integrity, a strong work ethic, and experienced leadership skills. Meticulous and resourceful Business Administration professional with proven success in leading successful teams and excelling in fast-paced challenging environments.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Western Tidewater Regional Jail
12.2021 - 05.2023
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Prepared reports to document incidents and violations.
Office Manager
TIDEWATER STAFFING
07.2020 - 04.2021
Maintained effective and professional communication with clients and employees.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Demonstrated track record of strong supervisory skills, including motivating, counseling, and empowering staff members
Performed general office administration to insure smooth operation in office.
Analyzed complex issues and proposed appropriate course of action.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Sergeant
United States Army Reserves
07.2011 - 08.2020
Coached and mentored new recruits for motivated, high-performing teams.
Secured and protected military property, assets, and personnel.
Operated and maintained armored vehicles.
Assembled, disassembled and maintained various weapons for operational readiness.
Risk-assessed environments and implemented appropriate security measures.
Relayed crucial information and coordinated operations using radio communications equipment.
Provided professional reconnaissance and security support during varied operations.
Correctional Officer
Clayton County Sheriff's Office
02.2014 - 01.2017
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Completed intake paperwork, fingerprints, and searches.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Booked new inmates into facility and processed inmates for release.
Human Resources Assistant
DISCOUNT MAILING SERVICE
09.2017 - 07.2019
Supported office clerical functions using Microsoft office and other software.
Assisted in developing and implementing the organizations policies and procedures.
Maintained accurate, well organized associate files.
Supervised day-to-day administration of personnel policies and practices at assigned location.
Dealt with employee requests regarding human resources issues, rules and regulations.
Education
Bachelor of Arts - Business Administration And Management
SAINT LEO UNIVERSITY
ATLANTA, GA
05.2015
Skills
Verbal and Written Communication
Team Leadership
Issue and Conflict Resolution
Law Enforcement
Timeline
Correctional Officer
Western Tidewater Regional Jail
12.2021 - 05.2023
Office Manager
TIDEWATER STAFFING
07.2020 - 04.2021
Human Resources Assistant
DISCOUNT MAILING SERVICE
09.2017 - 07.2019
Correctional Officer
Clayton County Sheriff's Office
02.2014 - 01.2017
Sergeant
United States Army Reserves
07.2011 - 08.2020
Bachelor of Arts - Business Administration And Management