Gabrielle Stancil
Federal Way,WA
Summary
Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Methodical professionalism offering several years of hands-on experience handling various administrative duties and tasks in an office setting. Expert in handling confidential matters, while meeting business deadlines. Very compassionate towards customer service as well as the overall human experience. Improving people's attitudes and working endlessly to make people comfortable and content are what I thrive in.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Desk/ PSE Coordinator
Insulation Northwest
Puyallup, WA
12.2021 - Current
- Direct customers via telephone to the appropriate party/ department destination.
- Greet customers with a smile and positive attitude as well as offering a coffee upon request.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Scanned documents for mailing purposes and generated labels for outgoing items.
- Set goals and operating procedures that maximized customer relations.
- Performed high data entry duties for PSE customer rebates and submitted customer rebate applications through PSE's Portal.
- Maintain referrals from Puget Sound Energy all while scheduling and managing their estimates and rebates for home insulation and heating systems.
- Emailed, called, or texted each new customer for scheduling and verifying home addresses, previous proposals, and scheduling times and arrivals for estimators.
Babysitter
Family
Federal Way, WA
01.2008 - Current
- I've cared for newborns, babies, toddlers, and teenagers in my family for over 10 years now.
- Helped with postpartum home care for the mothers after delivery.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Using problem-solving skills to anticipate potential issues before they arise.
- Completing light housekeeping tasks such as tidying up toys and books.
- Helping older children with homework assignments as directed by parents.
- Transporting children to school, sports activities, or other engagements when necessary.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
Family Caregiver
Family
Kent, WA
01.2023 - 04.2024
- Mobility support such as walking, transferring to wheelchair, constant repositioning to avoid bed sores.
- Assisting with medications and ensuring the correct dosage.
- Proving emotional support, especially a healthcare worker for your family, you develop close relationships to provide companionship and improve quality of life.
- Assisting with meals, helping patients with eating and drinking, as well as ensuring they have the proper nutrition and hydration.
- Assisted with showers. Washing and changing briefs, changing sheets, pillows, and blankets. Washed and changed pajamas, as well as shower accessories.
- Communicating with my family if there are any issues or things that may seem preventable for the future.
- Maintaining cleanliness as well as staying organized. Creating a safe, clean, as well as comfortable environment is a must.
CNA in Training
Linden Grove Health Care Center
Puyallup, WA
10.2023 - 10.2023
- Gained 45 clinical hours at this establishment for my CNA course. (Unpaid)
- Assisted patients with activities of daily living including bathing, dressing, toileting and grooming.
- Helped feed patients who needed assistance during meal times.
- Completed patient assessments by taking vital signs, such as temperature, pulse rate and blood pressure.
Lead Barista & Trainer
Starbucks
Fife, WA
07.2018 - 12.2021
- Ordered supplies, equipment and ingredients as needed.
- Ensured compliance with local health codes by performing periodic inspections of work areas.
- Created engaging displays for promotional materials such as menus or flyers.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Managed inventory levels by ordering products based on projected needs while maintaining cost-effective practices.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Performed regular maintenance on coffee machines, grinder, espresso makers and other related equipment.
- Training baristas the requirements and satisfactory standards that Starbucks has upheld as a constant growing safe place for everyone.
- Training baristas as well as advocating the professionalism, safety guidelines, inventory data, and exceptional customer service Starbucks requires.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Education
Licensed Practical Nurse
Clover Park Technical College
Lakewood, WA12-2026
Certified Nursing Assistant
Divine CNA
Federal Way, WA12-2023
Some College (No Degree) - Nursing Prerequisites
Pierce College
Puyallup, WASkills
// Professional
- Administrative Leadership
- Recordkeeping
- Consulting
- Customer relations
- Schedule Coordinator
// Technical
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Quickbooks
// Personal
- Organized
- Self motivated
- Creative
- Accountable
- Outgoing
Affiliations
- Plant lover & enthusiast
- Bowling
- Animal lover
- Family time
- Traveling
Accomplishments
- Employee of the Quarter (Starbucks)
Certification
- CNA License - NAC.NC.61566842
- BLS Certificate - (Renewal date 9/2025)
- Food Handler's Card (Renewal date 3/6/2026)
Languages
English
Native/ Bilingual
References
- Tarah Seibert - Production & Hiring Manager at Insulation Northwest
(253) 241-0362
- Kellie Barrier - Manager at Starbucks
(253) 922-6193
Timeline
CNA in Training
Linden Grove Health Care Center
10.2023 - 10.2023
Family Caregiver
Family
01.2023 - 04.2024
Front Desk/ PSE Coordinator
Insulation Northwest
12.2021 - Current
Lead Barista & Trainer
Starbucks
07.2018 - 12.2021
Babysitter
Family
01.2008 - Current
Licensed Practical Nurse
Clover Park Technical College
Certified Nursing Assistant
Divine CNA
Some College (No Degree) - Nursing Prerequisites
Pierce College
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