Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Stollsteimer

Montrose,CO

Summary

Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft Word and Office, Adobe Acrobat correspondence management. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retention Marketing Specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

27
27
years of professional experience

Work History

Personal Assistant to Owner

Stollsteimer Enterprises
09.2013 - Current
  • Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Streamlined communication for better efficiency between executive and team members by acting as a liaison.
  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
  • Collaborated with other support staff in coordinating joint projects or covering workload during absences.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Attended meetings, took notes and tracked action items.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Served as point of contact between clients and managerial staff.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Corporate Travel Manager

University Travel
05.1997 - 09.2007
  • Assisted HR teams in ensuring employee compliance with travel policies and provided guidance on addressing non-compliance issues.
  • Achieved significant savings on travel expenses by negotiating favorable contracts with airlines, hotels, and car rental agencies.
  • Enhanced employee safety during business trips through implementation of comprehensive pre-travel briefings covering destination-specific risks.
  • Proactively identified areas for improvement in the corporate travel program, leading to a more efficient and sustainable structure.
  • Established strong relationships with vendors and suppliers, leading to exclusive deals and discounts for the organization.
  • Developed actionable insights based on data analysis that led to optimized supplier negotiations resulting in cost savings.
  • Coordinated complex international itineraries, ensuring seamless logistics for traveling executives.
  • Improved traveler satisfaction by conducting regular surveys to gather feedback and address any concerns promptly.
  • Educated employees on available resources such as preferred vendor lists, online booking tools, and mobile applications to facilitate self-service options when needed.
  • Streamlined corporate travel processes by implementing cost-effective and efficient booking systems.
  • Ensured accurate expense reporting by training staff on appropriate documentation and reimbursement procedures.
  • Implemented innovative technology solutions that streamlined the booking process while enhancing user experience.
  • Analyzed travel data to identify patterns, optimize spending, and make informed decisions regarding future bookings.
  • Developed comprehensive travel policies and procedures, resulting in increased compliance and traveler satisfaction.
  • Reduced employee stress during business trips by providing personalized assistance in case of emergencies or last-minute changes.
  • Maintained meticulous records of all corporate travel expenses for budget tracking purposes.
  • Managed a team of travel coordinators to ensure smooth travel arrangements for all company employees.
  • Worked closely with top executives and assistants to meet compliance with strict business schedules.
  • Prepared necessary travel documentation for national and international trips to diverse locations.
  • Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.

Education

Diploma - Corporate Travel Agent, SABRE & APOLLO

Academy Pacific Travel College
Los Angeles, CA
12.1994

Diploma - Medical Transcription And Terminology

Cerritos College
Norwalk, CA
11.1990

Skills

  • Call Screening
  • Event Planning
  • Expense Management
  • Database entry
  • Project Coordination
  • Report Writing
  • Travel Coordination
  • Personal Correspondence
  • Calendar Management
  • Client Relations
  • Business Writing
  • Invoice Processing
  • Housekeeping
  • Time management expertise
  • Strong Problem Solver
  • Commitment to quality and service
  • Complex Problem-Solving
  • Project Management
  • Conference planning
  • Appointment Scheduling
  • Multi-line phone proficiency
  • Customer Needs Assessment
  • Training staff
  • Exceptional organization
  • Customer Service
  • Resourceful
  • Clean Driving Record
  • Office Supply Management
  • Childcare experience
  • Staff motivator
  • Flexible Schedule
  • Extensive vocabulary
  • Spreadsheet Management
  • Personal training and coaching
  • Discretion and Confidentiality
  • Medical Terminology
  • Time Management
  • Mail Sorting
  • Database Maintenance
  • Schedule Management
  • Advanced computer skills

Timeline

Personal Assistant to Owner

Stollsteimer Enterprises
09.2013 - Current

Corporate Travel Manager

University Travel
05.1997 - 09.2007

Diploma - Corporate Travel Agent, SABRE & APOLLO

Academy Pacific Travel College

Diploma - Medical Transcription And Terminology

Cerritos College

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Gabrielle Stollsteimer