Gabrielle Trevino
Katy,TX
Summary
Reliable and knowledgeable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. While having a proven arability to listen attentively, problem solve quickly, efficiently, and strive to move further within my career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Center Representative
Sonic Automotive
01.2024 - 09.2024
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Evaluated client feedback regularly to identify areas for improvement, implementing changes as necessary to ensure ongoing satisfaction.
- Maintained detailed records of client interactions within CRM systems, ensuring accurate information was readily available for future reference.
- Negotiated contracts skillfully on behalf of the organization, securing favorable terms that contributed to overall success rates.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Medical Billing Coordinator
United Rehab And Chiropractor Clinic
01.2023 - 10.2023
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
Assistant
All American Eyeglass Repair
05.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by vacuuming floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained up-to-date knowledge of product and service changes.
- Called patients informing them on status on job or if they are completed
Manger
Handcrafted Shutters
02.2020 - 02.2022
- Processed invoices and payments in line with company policies and procedures.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Used data entry skills to accurately document and input statements.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Monitored outstanding invoices and performed collections duties.
- Collaborated with customers to resolve disputes.
- Created improved filing system to maintain secure client data.
Education
High School Diploma -
Episcopal High School
Bellaire, TX05.2021
Skills
- POS Familiarization
- Excel Spreadsheets Over Added Inventory and Stock
- Dealt With Customers on Day to Day Basis
- Familiar With Different Opening and Closing Procedures
- Hospitably Handled Bad Customer Complaints
- Quick Learner On New Tasks and Duties
- Able to Handle Fast Paced Environment
- Medical Billing
- Data Entry
- Diagnostic Codes
-ICD-10 Coding
-Goal-Oriented
-Customer Relationship Management
-Attention to Detail
-Excellent Communication
-Professionalism
-Conflict Resolution
-Product Knowledge
Certification
- TABC Certification
- CPR Certification
Languages
Spanish
Professional Working
Timeline
Business Development Center Representative
Sonic Automotive
01.2024 - 09.2024
Medical Billing Coordinator
United Rehab And Chiropractor Clinic
01.2023 - 10.2023
Assistant
All American Eyeglass Repair
05.2022 - 12.2022
Manger
Handcrafted Shutters
02.2020 - 02.2022
High School Diploma -
Episcopal High School
Similar Profiles
Henry LongHenry Long
Benefits Intern at Sonic AutomotiveBenefits Intern at Sonic Automotive
Ray FarrowRay Farrow
Director of Training and Development at Sonic AutomotiveDirector of Training and Development at Sonic Automotive
Joshua SilverJoshua Silver
Pre Owned Sales Manager at Sonic AutomotivePre Owned Sales Manager at Sonic Automotive
ELISE D. TURNERELISE D. TURNER
Senior Director, Agile Process, Quality, and Release Management at Sonic AutomotiveSenior Director, Agile Process, Quality, and Release Management at Sonic Automotive
Miranda SoutherlandMiranda Southerland
Administrative & Event Assistant at Katy Independent School DistrictAdministrative & Event Assistant at Katy Independent School District