Gabrielle Vines
Northport,AL
Summary
Dedicated professional with extensive experience in customer service and housekeeping, notably at BurgerFi. Proven ability to enhance team performance and maintain high cleanliness standards. Skilled in multitasking and organization, ensuring efficient operations and customer satisfaction. Recognized for strong communication skills and a detail-oriented approach, contributing to a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Housekeeper
Individuals and Family Services
Tuscaloosa, AL
2021 - Current
- Maintained cleanliness and organization in living spaces to ensure comfortable environments.
- Performed laundry services, including washing, folding, and ironing garments to uphold hygiene standards.
- Assisted with meal preparation and kitchen cleanup to support family routines and dietary needs.
- Implemented efficient cleaning schedules to optimize time management during daily tasks.
- Developed strong communication skills while interacting with family members regarding preferences and feedback.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
Designer
Chris Cole Print Works
Tuscaloosa, AL
2019 - 2020
- Designed print layouts using Adobe Creative Suite to meet client specifications.
- Collaborated with production team to ensure design feasibility and quality standards.
- Developed marketing materials that enhanced brand visibility and engagement.
- Conducted research on design trends to inform creative direction and innovation.
- Assisted in managing project timelines, ensuring timely delivery of design projects.
- Reviewed proofs for accuracy, ensuring high-quality final products for clients.
- Created mock-ups and prototypes to present design concepts effectively to clients.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
Delivery Driver
Stephanie’s Flowers
Tuscaloosa, AL
06.2023 - 01.2024
- Navigated local routes efficiently to ensure timely deliveries.
- Loaded and unloaded packages with care, adhering to safety protocols.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with customers to confirm delivery details and resolve issues.
- Utilized GPS technology to optimize delivery routes and reduce travel time.
- Assisted in managing inventory by tracking delivered items accurately.
- Adapted quickly to changing schedules and last-minute delivery requests.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Collaborated with team members to enhance delivery processes and customer satisfaction.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Waitress Supervisor
BurgerFi
Tuscaloosa, AL
2017 - 2019
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on menu items, service standards, and operational procedures.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Monitored team performance to enhance productivity and foster a collaborative work environment.
Waitress Trainer
Pastors Kitchen
Northport, AL
2016 - 2017
- Trained new waitstaff on menu knowledge and customer service best practices.
- Developed training materials to enhance staff understanding of operational procedures.
- Monitored performance of trainees, providing constructive feedback for improvement.
- Ensured compliance with health and safety regulations during training sessions.
- Assisted in creating a positive team environment through effective communication and support.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
Cashier
Maki Fresh
Tuscaloosa, AL
2016 - 2017
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Trained new cashiers on register operations and customer service best practices.
- Monitored inventory levels and communicated restock needs to management effectively.
- Adhered to safety and sanitation protocols, ensuring a clean shopping environment for customers.
Waitress Trainer
China Dragon Ll
Fayette, AL
2014 - 2015
- Facilitated role-playing scenarios to improve staff confidence in handling customer inquiries.
- Streamlined onboarding process, reducing training time for new hires considerably.
- Collaborated with management to identify ongoing training needs and implement solutions.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
- Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.
- Monitored new server performance and offered continuous support throughout training period.
Stocker
Walmart
Fayette, AL
05.2013 - 04.2014
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by monitoring stock levels and reporting discrepancies.
- Operated pallet jacks and other equipment safely to transport merchandise.
- Maintained cleanliness and safety standards in work areas to support operational efficiency.
- Collaborated with team members to restock items during peak hours, enhancing customer experience.
- Contributed to seasonal inventory preparation, ensuring timely restocking for promotional events.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Cashier
Piggly Wiggly Supermarket
Berry, AL
2010 - 2013
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area to enhance shopping experience.
- Handled cash, credit, and gift card transactions with precision.
- Restocked merchandise on shelves to ensure product availability for customers.
- Collaborated with team members to improve workflow during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
B & B Quick Stop
Berry, AL
2011 - 2012
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
Education
High School Diploma - Required
Berry High School
Berry, AL05.2008
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Health and safety compliance
Customer service-focused
Multitasking and organization
Hardworking
Focused and detail-oriented
Multitasking and prioritizing
Professional and courteous
Timeline
Delivery Driver
Stephanie’s Flowers
06.2023 - 01.2024
Stocker
Walmart
05.2013 - 04.2014
Housekeeper
Individuals and Family Services
2021 - Current
Designer
Chris Cole Print Works
2019 - 2020
Waitress Supervisor
BurgerFi
2017 - 2019
Waitress Trainer
Pastors Kitchen
2016 - 2017
Cashier
Maki Fresh
2016 - 2017
Waitress Trainer
China Dragon Ll
2014 - 2015
Cashier
Piggly Wiggly Supermarket
2010 - 2013
Cashier
B & B Quick Stop
2011 - 2012
High School Diploma - Required
Berry High School