Gabrielle Winborne
Tampa,United States
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Riverview, FL
02.2022 - 04.2026
- Prepare and complete orders for timely delivery, ensuring efficiency and accuracy.
- Maintain clean workspaces to uphold safety standards and prevent accidents.
- Sort and stage products for loading, optimizing workflow and reducing errors.
- Receive and scan deliveries, updating inventory systems for accurate stock levels.
Customer Service Representative
Teksystems/Getinsured
Remote, USA
09.2024 - 12.2024
- Resolved customer inquiries on policies, claims, and billing, enhancing satisfaction.
- Addressed complaints swiftly, improving client retention and trust.
- Managed policy updates with precision, ensuring compliance and accuracy.
- Educated clients on insurance options, boosting informed decision-making.
- Maintained detailed records of interactions, ensuring seamless service.
Account Executive
En pointe
02.2022 - 07.2023
- Built and sustained customer relationships, enhancing client satisfaction and loyalty.
- Maintained detailed sales records, ensuring accurate and timely reporting.
- Crafted marketing strategies that boosted sales, achieving measurable growth.
- Prepared comprehensive sales reports for management, aiding strategic decisions.
- Promptly addressed customer inquiries, improving service response times.
Education
High School Diploma -
Forsyth Central High School
05.2022
Skills
- Brand Awareness
- Sales
- Problem Solving
- Communication
- Leadership
- Customer Service
- Team Management
- Reliability
- Teamwork
- Multitasking
- Active Listening
- Adaptability
- Organization
- Time Management
- Attention to Detail
- Attention to detail
- Team collaboration
Languages
English
Native
Timeline
Customer Service Representative
Teksystems/Getinsured
09.2024 - 12.2024
Warehouse Associate
Amazon
02.2022 - 04.2026
Account Executive
En pointe
02.2022 - 07.2023
High School Diploma -
Forsyth Central High School