Gabrielle Zamarripa
Armona,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant I
California Correctional Health Care Services
09.2017 - Current
- Answer and route phone calls appropriately, deliver messages to staff
- Organize record filing system on Shared Drive to improve document organization and management
- Restock supplies and place purchase orders to maintain adequate stock levels
- Receive and sort incoming mail and packages to record, dispatch, or distribute to correct recipient
- Create and maintain databases to track and record data
- Develop and update spreadsheets and databases to track, analyze, and report on performance and sales data
- Coordinate and schedule meetings and appointments
- Assist in implementation of new administrative procedures
- Develop strategies to streamline and improve office procedures
- Draft correspondence and other documents for CEO and department heads
- Assist coworkers and staff members on daily basis
- Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests
- Perform research to collect and record industry data
- Liaison to agencies, groups, and individuals in connection with the coordination of departmental activities
Associate Governmental Program Analyst
California Correctional Health Care Services
07.2020 - 10.2020
- Tracked data with Microsoft Excel spreadsheets
- Led special projects to review areas such as healthcare budgets and contracts
- Created report documents, correspondence and memos to update leadership and team members with visual data
- Examined logs, documents and other records to generate complete data views
- Compiled information and submitted monthly reports.
- Collected and analyzed information to monitor compliance outcomes and identify and address non-compliant trends
- Prepared budget assessments for each program
Office Technician
California Correctional Health Care Services
04.2014 - 09.2017
- Provided clerical support to Chief Support Executive by copying, faxing, and filing documents
- Routed correspondence, documents, and messages to correct departments and staff members
- Coordinated and processed work order requests
- Participated in meetings by organizing, facilitating, and taking minutes
- Tracked and monitored employees' attendance as the unit timekeeper
- Composed documents in Microsoft Office programs; including Microsoft Word, Excel, Publisher, etc.
- Restocked supplies and submitted orders to maintain stock levels
- Screened visitors and create/issue gate clearances
- Input data into spreadsheets and databases
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Edited and proofread documents for accuracy and completeness
- Compiled and analyzed data to produce reports
- Utilized office management software to record and track customer information
- Coordinated and scheduled meetings and appointments
- Assisted with onboarding of new employees
- Coordinated travel arrangements for staff members
Patient Admit Representative
Adventist Health
07.2012 - 04.2014
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Accurately inputted patient and insurance information into company's computer system using AS400 and Cerner
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Provided counseling to help patients navigate financial assistance programs for uncovered bills.
Education
Associate of Science - Business Management
West Hills Community College
Lemoore, CA05.2026
Associate of Arts - Child Development
College of The Sequoias
Visalia, CAQuality Management
Yellow Belt Certified
Lean Six Sigma06.2023
Skills
- Business Writing
- Learning Management System
- Detailed Meeting Minutes
- Customer Service
- Data Entry Documentation
- Adobe Systems Adobe Acrobat
- Excel Spreadsheets
- Microsoft Windows
- Microsoft Outlook
- Report Analysis
- Microsoft Outlook
- Report Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate Governmental Program Analyst
California Correctional Health Care Services
07.2020 - 10.2020
Administrative Assistant I
California Correctional Health Care Services
09.2017 - Current
Office Technician
California Correctional Health Care Services
04.2014 - 09.2017
Patient Admit Representative
Adventist Health
07.2012 - 04.2014
Associate of Science - Business Management
West Hills Community College
Associate of Arts - Child Development
College of The Sequoias
Quality Management
Yellow Belt Certified
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