Technologically-savvy Paralegal offering proficiency in CRM database management, spreadsheet development and legal research. Well-versed in legal terminology and legal document preparation. Bilingual: English and Spanish.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Sales Associate
Petco Animal Supplies Stores Inc.
Frederick, MD
09.2021 - Current
Engage with customers to effectively build rapport and lasting relationships. As the only Spanish speaker on the sales floor, designated by the manager to assist a growing Spanish as a first language customer base.
Express a high level of empathy toward the welfare, health, and proper handling of all animals.
Provide positive first impressions to welcome existing, new and potential customers and their pets.
Prepare merchandise for sales floor by pricing or tagging.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Perform general cashiering duties.
Financial Representative Intern
Northwestern Mutual Wealth Management
Frederick, MD
06.2021 - 08.2021
Scheduled appointments with prospects and clients.
Utilized CRM database to keep track of client information and to organize business activities.
Met with clients to determine financial objectives and worked with a team to create comprehensive financial solutions.
Presented financial solutions to prospective clients in clear detail.
Submitted relevant paperwork.
Followed-up with clients as needed.
Campaign Intern
Sylvester Turner Campaign Headquarters
Houston, TX
05.2019 - 12.2019
Ran phone banks taking calls from donors wishing to contribute to re-election campaign.
Drummed up support for political candidate by canvassing door-to-door.
Installed signs at residential and personal properties based on owner agreements.
Prepared materials and signage for distribution to local area.
Explained political candidate's platform to Spanish-speaking constituents both over the phone and in person.
Office Manager
Dunn Right Industries, Inc.
Tomball, TX
05.2015 - 05.2019
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of the personel.
Maintained computer and physical filing systems.
Compared vendor prices and negotiated for optimal savings.
Coordinated special projects and managed schedules.
Sourced vendors for special project needs and negotiated contracts.
Legal Administrative Assistant (Volunteer)
Opening Doors International Services, Inc.
Denton, TX
02.2015 - 05.2015
Assisted an immigration attorney recognized by the United States Department of Justice Board of Immigration Appeals.
Typed and translated legal documents from Spanish to English.
Organized the computer and physical filing system under the lawyer's supervision.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting primarily Spanish-only speaking clients.
Education
Certified Financial Planner Certificate - Personal Financial Planning
Rice University, Glasscock School
Houston, TX
01.2019 - Current
Advanced Certificate - Paralegal Studies
Lone Star College System
Spring, TX
06.2018 - 05.2019
Bachelor of Arts - Spanish/General Business
University of North Texas
Denton, TX
08.2012 - 05.2015
Skills
Client Service
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Timeline
Sales Associate
Petco Animal Supplies Stores Inc.
09.2021 - Current
Financial Representative Intern
Northwestern Mutual Wealth Management
06.2021 - 08.2021
Campaign Intern
Sylvester Turner Campaign Headquarters
05.2019 - 12.2019
Certified Financial Planner Certificate - Personal Financial Planning