GABRIELLE LORENZO RAGO
Jackson Heights,New York
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Crew /Certified Crew Trainer
Jollibee Foods
03.2020 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Trained other employees in customer service, food safety, and performance requirements.
- Whenever there are new branches to open I get sent to those location across the country to help with the training of the crew.
- Mentored junior employees to improve performance, food safety, and customer service.
Tourist Information Help Desk
Kalibo International Airport
11.2016 - 03.2017
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
Tourism Officer
Tourism Office Boracay
03.2015 - 05.2015
- Promoting tourism projects for Boracay Island
Education
Bachelor of Science - Tourism And Travel Management
STI College
Philippines 03.2018
Skills
- Excellent interpersonal skills with the ability to work well with others and function in a team-oriented environment
- Rapid and Adaptive
- Effective cross functional communicator
- Solutions oriented professional
- Self motivated and willing to work for long hours
Timeline
Crew /Certified Crew Trainer
Jollibee Foods
03.2020 - Current
Tourist Information Help Desk
Kalibo International Airport
11.2016 - 03.2017
Tourism Officer
Tourism Office Boracay
03.2015 - 05.2015
Bachelor of Science - Tourism And Travel Management
STI College
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