Well-qualified Administrator & Marketing Professional with proven success in improving operations and solving problems. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Licensed Real Estate Agent
Gabrielle McIntosh
Murfreesboro, TN
07.2021 - Current
Advised and informed prospective clients on current market activities and conditions.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Compared recently sold area properties to determine competitive market prices.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Wrote contracts to outline sales and purchases of properties.
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Increased revenue opportunities by marketing real estate to various commercial and private clients.
Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Increased home sales through persuasion, negotiation and closing prowess.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Drafted contracts for purchases, sales and coordinated with local expert workers for home repairs before move-ins and final steps.
Coordinated appointments to show tenants and buyers prospective homes.
Performed home evaluations and developed competitive market analysis for individual homes.
Assisted clients with thorough knowledge of short sales processes, mortgage loan processing and foreclosures.
Generated leads for sales and rental properties through cold calls and referrals.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Maintained computer systems and provided technical assistance for computer operations for entire office.
Promoted properties to target audiences to enhance revenue generation.
Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Retained team clients through effective sales and satisfaction management strategies.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Negotiated contracts with buyers and sellers to maximize customer savings.
Maintained detailed property lists in various CRM Software's to accurately promote properties and meet client needs.
Strategized and actualized approaches for promoting housing options to customers.
Reviewed and executed confidential documents, contracts and disclosures.
Presented properties to show quality and market comparisons through self-developed presentations.
Prepared properties for open houses by educating sellers and setting up documents and posters to increase appeal of first impressions.
Developed new business and managed new and existing clients.
Designed and staged homes for optimum showings and photography.
Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Licensed Real Estate Agent
Gabrielle McIntosh
Hartland, WI
06.2019 - Current
Same Roles and Responsibilities as listed in Tennessee Real Estate Agent
Previously Licensed in South Dakota, and Currently Licensed in Wisconsin and Tennessee.
Advised and informed prospective clients on current market activities and conditions.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Compared recently sold area properties to determine competitive market prices.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Executive Asst. to CMO / Onboarding Specialist /
Self Employed
Murfreesboro, Tennessee
11.2020 - 06.2021
Screened calls, Messages, emails and initiated actions to respond or direct messages for Nation's Top Real Estate Producers.
Produced accurate CRM information, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Prepared content, reports and presentations for executives and using advanced software proficiencies.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Engaged and initiated conversations with Real Estate Agent Prospects via Social Media.
Onboarded Agents and Teams during transfer process of joining new brokerage, this included introduction to State Specific Brokers, Groups, tools, resources and people to ensure their long term success.
Led Mastermind Zoom Meetings.
Created engaging and useful content on behalf of Top Producers.
Tested Technologies to find most efficient and innovative tools for Agents.
Took notes and dictation at meetings.
Office Administration Manager
Glass To Go / Master Clean
Medford, WI
01.2020 - 04.2020
Delivered clerical support by handling range of routine and special requirements.
Supported office manager with proactive correspondence management, document coordination and customer relations.
Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Reconciled account files and produced monthly reports.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Researched accounts and contracts and emailed compiled information upon completion.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with customers by phone, email or in-person to provide information.
Achieved and maintained top client satisfaction and retention by managing project deliverable accuracy and alignment with specifications.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Office Administrator
Superior Loader Services
Watertown, South Dakota
01.2016 - 06.2018
Supported office manager with proactive correspondence management, document coordination and customer relations.
Delivered clerical support by handling range of routine and special requirements.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Compiled and distributed reports and contracts, auditing service data prior to delivering invoices to promote accuracy.
Maintained business licenses in good standing with local and state municipalities.
Maintained good standing within community, vendors and competing businesses.
Delivered clerical support by handling range of routine and special requirements.
Supported office manager with proactive correspondence management, document coordination and customer relations.
Produced high-quality documents, spreadsheets for accuracy and efficiency of all Snow Removal Accounts.
Reconciled account files and produced monthly reports.
Monitored and tracked performance of employees.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Kept detailed records of supplies and equipment use to budget.
Verified Services Provided and equipment used to provide services to each account and prepare accurate invoicing.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Office Administration Manager
Johnny Ringo's
Watertown, South Dakota
01.2016 - 04.2018
Expanded Business abilities by procuring proper licenses to increase growth and revenue including but not limited to Beer, Malt , Wine & Liquor Licenses, Vendor License, Lottery Establishment licenses, etc.
Maintained business licenses in good standing with local and state municipalities.
Maintained good standing within community, vendors and competing businesses.
Delivered clerical support by handling range of routine and special requirements.
Supported office manager with proactive correspondence management, document coordination and customer relations.
Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Reconciled account files and produced monthly reports.
Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Trained new employees on procedures, company policies and performance standards.
Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Office Administrator
Maynard Farms
Clark, SD
01.2016 - 04.2018
Delivered clerical support by handling range of routine and special requirements.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Compiled and distributed reports and land contracts, communicated and provided needed documentation to Crop Insurance Provider, Agricultural Lender, and various vendors for Seed, Fertilizer and other Crop Agricultural Operational needs.
Maintained business licenses in good standing with local and state municipalities.
Maintained good standing within community, vendors and competing businesses.
Delivered clerical support by handling range of routine and special requirements.
Produced high-quality documents, spreadsheets for accuracy and efficiency of all Land Contract Accounts.
Reconciled account files and produced monthly reports.
Monitored and tracked performance of yields.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing agricultural productivity.
Kept detailed records of supplies and equipment use to budget.
Verified Services Provided, supplies, and equipment used to provide maximum crop yields for each field.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Team Lead Sales Associate
The Buckle
, WI
01.2008 - 06.2013
Worked Full Time at Wausau location and then Eau Claire Location
Assisted Multiple Store Locations to increase Sales and Buckle Card Goals
Monitored sales team performance and provided constructive feedback.
Led sales team to exceed quarterly sales goals.
Reported sales data to upper management for review.
Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Comprehensive knowledge of 140 denim fits, styles, and washes
Correctly apply knowledge to quickly and accurately assess customer needs
Select product placement and presentation to effectively merchandise product independently and as team
Lead team in knowledge and presentation of Buckle Card
Maintain connections with guests and invitation business in community; became desired Professional Shopper for many clientele, set up fitting appointments, and maintained follow up with large number of clientele
Achievements:
Repeatedly lead district in meeting high standard sales quota
Recognized district wide for outstanding achievements with Buckle Card goals
Received numerous letters of appreciation from guests in monthly newsletter
Promoted brand awareness and utilized took advantage of network connections to increase brand development.
Championed company products and increased quarterly revenue.
Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Streamlined team sales processes increase productivity and decrease closing time.
Implemented new marketing initiatives to drive sales and improve overall performance.
Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Monitored customers for signs of security concerns and escalated issues to management.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Prepared merchandise by packing and unpacking inventory in freight delivery to and from store.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in all product departments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Developed strong rapport with customers and created positive impression of business.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Advanced Sales Representative
Vector Marketing Corporation
Wausau, WI
07.2009 - 10.2021
Led sales team to exceed quarterly sales goals.
Reported sales data to upper management for review.
Monitored sales team performance and provided constructive feedback.
Proactively managed client correspondence and recorded tracking and communications.
Completed in home demonstrations of high quality home and garden products
Achievements:
Completed Leadership & Sales Training Seminars
Recognized for achieving high sales goal standards
Promoted to Key Staff
Farmer
Maynard Farms
Clark, SD
01.2017 - 12.2017
Created farm strategies to maximize production and convert farm operations to commercial standards.
Selected and purchased supplies and equipment such as seed, farm machinery, etc.
Enforced strong safety and environmental protections to support habitats while preventing harm to fellow employees or contractors.
Adjusted production strategies to account for changing factors such as market and weather conditions.
Spearheaded efficiency improvements targeted on optimizing crop production and exceeding financial targets.
Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
Assessed farm activities to comply with government regulations.
Performed chemical spraying activities for crop weed and pest control using contractors.
Maintained and repaired various farming equipment.
Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
Established schedules and assigned work tasks to individual team members based on strengths, knowledge and availability to meet business, plant and market demands.
Performed repairs and preventive maintenance on equipment and property.
Flexed with unexpected problems such as droughts and infestations to maintain farm profits.
Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
Researched pests and diseases common to individual types of stock and developed mitigation plans.
Maintained farm records and documentation.
Consulted with horticultural experts to assess operational strengths and weaknesses and plan enhancements to meet changing demands.
Budgeted equipment purchases and regular repairs.
Bartender
Doc's / The Prop / Johnny Ringo's
Watertown, South Dakota
01.2014 - 01.2017
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Managed cash and bar revenue during special promotions or sporting events.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Decreased waste, following strict recipes and drink measurement protocol.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Implemented drink prep procedures that significantly reduced wasted stock.
Set up glassware, liquor and other necessary supplies for various types of special events.
Set up bar for operation, obtained cash bank and stocked service bar.
Consulted with managers to organize special events and promotions.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Improved and applied social media marketing strategies to increase patronage.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Increased bar revenue through development and marketing of featured cocktails.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Orchestrated numerous private parties, business meetings and formal engagements.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Kept bar presentable and well-stocked to meet customer needs.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Recruited and trained new bartenders and bar-backs and scouted and auditioned performers for various special events.
Developed drink menu with creative cocktails, contemporary wines and craft beers.
Sales Associate
Sun Tan City / Trade Home Shoes
Watertown, South Dakota
01.2014 - 12.2014
Sales Associate /Online Sales Representative
Furniture Mart
04.2013 - 12.2013
Education
Broker Associate & Sales Associate License - Real Estate
The CE Shop
Virtual & In Person
No Degree - Sales And Marketing
University of Wisconsin Colleges
Wausau, Wi
Skills
Outgoing & Motivated/ Competent at managing responsibilities in high-paced and competitive work environment
Able to connect and maintain excellent customer relations
Excellent at setting and achieving sales goals
Exemplary leadership skills and training
Adaptability and Flexibility
Negotiation Management
Analytical and Logical Thinking
Verbal and Written Communication
Attention to Detail
Articulate and Persuasive /Problem Solving
Operations Management
Documentation and Recordkeeping
Marketing Strategy Development / Print and Digital Advertisement