Gabrielle Seagraves
Waverly
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.
Dedicated to welcoming customers and providing comprehensive service.
In-depth understanding of sales strategy and merchandising techniques.
Dynamic individual with hands-on experience in automotive sales and talent for navigating challenges.
Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success.
Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Internet Sales Manager
HERRNSTEIN AUTO GROUP
04.2023 - Current
- Complete customer care from the introduction to the service after the sale
- Marketing myself through different social media sites
- Listening to the customer and finding out their needs
- Following through with customer satisfaction
- Developing customer relationships and maintaining relationships with goals for future sales
- Understanding financing, budgeting, and working within parameters to complete the sale
- Responded to internet inquiries and phone calls in timely matter.
- Provided superior and individualized customer service.
- Trained sales staff on company procedures and salesmanship.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Customer Service Representative
AT&T
06.2022 - 04.2023
- Creating personal and business accounts, upgrading phones, and tech support
- Resolving billing questions as well as repairing minor damages to devices
- Listening to customers, customizing service plans to meet customer needs, and upselling additional plans and devices
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Server
Longhorn Steakhouse
01.2022 - 06.2022
- My primary duties included taking food and drink orders, serving meals and beverages, and ensuring guest satisfaction throughout their dining experience
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Bartender/Shift Leader
The Pour House
05.2021 - 01.2022
- Taking food and drink orders, serving meals and beverages, and ensuring guest satisfaction throughout their dining experience
- Learning various ways to produce drinks and serve them accordingly
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Business Marketing
Indiana Wesleyan University
Indiana10-2025
Associate of Applied Science - Business Marketing
Indiana Wesleyan University
Indiana03.2023
High School Diploma -
Southside High School
Muncie, IN05.2012
Skills
- Food Handling
- Cold calling
- Serving Experience
- Account development
- Typing
- Bartending
- Cooking
- Banking
- Microsoft Windows
- Microsoft Office
- Social Listening
- POS
- Home Care
- Account Management
- Cleaning Experience
- Sales
- Marketing
- Food Preparation
- Upselling
- Caregiving
- Microsoft Powerpoint
- Cash Handling
- CRM Software
- Lead prospecting
- Lead generation
- Inbound call management
- Price quoting
- Negotiation
- Appointment scheduling
- Sales strategy development
Certification
- Driver's License
- ServSafe, 06/01/21
- Food Handler Certification
- CPR/First Aid
- Bar Liquor/Tobacco License
- Home Health Aide
Authorized To Work
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Internet Sales Manager
HERRNSTEIN AUTO GROUP
04.2023 - Current
Customer Service Representative
AT&T
06.2022 - 04.2023
Server
Longhorn Steakhouse
01.2022 - 06.2022
Server/Bartender/Shift Leader
The Pour House
05.2021 - 01.2022
Bachelor of Science - Business Marketing
Indiana Wesleyan University
Associate of Applied Science - Business Marketing
Indiana Wesleyan University
High School Diploma -
Southside High School
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