Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gabrielle Rizo

Bakersfield,CA

Summary

Enthusiastic animal care professional who successfully manages various responsibilities in fast-paced settings. Knowledgeable in PetWare/Avimark/CornerStone with terrific time management, and relationship building skills. Calm in crisis situations with skill to reassure owners while providing urgent care.

Overview

8
8
years of professional experience

Work History

Veterinary Assistant

Banfield Pet Hospital
Bakersfield, CA
12.2018 - Current
  • Serve as a veterinary assistant, assisting doctors, and providing care for animals such as dogs, cats, rodents, and exotic animals.
  • Educate clients about proper animal care, and the importance of preventative care.
  • Preparing patients and assisting in oral, bone, and routine surgeries.
  • Safely restrain patients and follow standard protocols.
  • Maintain a clean, sterile, organized environment such as surgery room, treatment areas, and exam rooms.
  • Acting as the extra eyes, ears, and hands for the veterinarian to ensure the best quality pet care.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Assisting veterinarians and veterinary medical teams through day to day functions of the hospital.
  • Communicating with a productive team to maintain flow of patients.
  • Prepared laboratory slides for microscopic examinations.
  • Attended regular continuing education courses related to veterinary medicine.
  • Provided emotional support to pet owners during difficult times.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.

Stiern Veterinary Hospital

Tera
Bakersfield
09.2021 - 04.2022
  • Provided support to veterinary technicians by preparing necessary documents before each appointment.
  • Monitored front desk operations to ensure smooth flow of traffic during peak hours.
  • Assisted in training new staff members on proper procedures for interacting with customers.
  • Coordinated with other departments within the clinic to provide efficient service for customers.
  • Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
  • Maintained inventory of pet products such as food, treats, toys, collars, leashes.
  • Processed incoming mail on a daily basis.
  • Kept track of client's payment history and updated account information accordingly.
  • Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
  • Prepared invoices for services rendered at the clinic and collected payments from clients.
  • Greeted clients and their pets upon arrival at the clinic.
  • Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.

Sales Associate

PetSmart
Bakersfield, CA
06.2018 - 02.2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed pet items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Veterinary Technician Intern

Jennifer Anielski
Bakersfield , CA
01.2017 - 10.2018
  • Monitored anesthetized animals during surgery.
  • Educated clients on proper pet care techniques including nutrition, grooming, parasite control and general health maintenance.
  • Recorded patient history, weight, temperature, medications administered and other observations in medical records.
  • Took vital signs such as pulse rate, respiration rate and temperature of animals being treated in the clinic.
  • Counseled clients about preventive healthcare measures for their pets.
  • Cleaned cages, kennels and exam rooms between patients.
  • Provided humane treatment of all animals at all times.
  • Participated in training sessions to stay up-to-date on industry trends and best practices.
  • Organized supplies needed for daily operations of the kennel facility.
  • Inspected kennels regularly for any possible health hazards or maintenance concerns.
  • Organized inventory of food, bedding supplies, toys and other items needed for animal care.
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.

Education

High School Diploma -

Highland High School
Bakersfield, CA
4 2013

Skills

  • Hard working
  • Ambitious
  • Willing to learn
  • Enjoy keeping busy and learning new skills
  • Extremely well organized
  • Follow through the last detail
  • Highly dependable
  • Punctual
  • Productive
  • Following Procedures
  • Dependability
  • Attending to Details
  • Flexibility
  • Drive
  • Animal Restraint
  • Lab Procedures
  • Venipuncture
  • Injections
  • Encage and Remove Small Animals from cages
  • Administrating medications
  • Animal Safety
  • Urgent Care
  • Dental Prophylaxis
  • Gowning and gloving procedures
  • Pre-anesthetic preparation
  • Animal Nutrition
  • Medication Administration
  • Cleaning and sanitizing
  • Post Operative Care
  • Patient Flow Management
  • Euthanasia Assistance
  • Veterinary Terminology
  • Surgical Assistance
  • X Ray Knowledge and Assisting

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Stiern Veterinary Hospital

Tera
09.2021 - 04.2022

Veterinary Assistant

Banfield Pet Hospital
12.2018 - Current

Sales Associate

PetSmart
06.2018 - 02.2019

Veterinary Technician Intern

Jennifer Anielski
01.2017 - 10.2018

High School Diploma -

Highland High School

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Gabrielle Rizo