Gabriell Louise Villegas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Eager to learn new things. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Coordinator
Southeast Georgia Health System
10.2020 - 09.2022
- Perform reception and clerical duties in a patient care unit
- Develop and maintain positive relationships with patients, guests, other team members, and medical staff by striving for excellence in service and quality
- Requisitioning supplies and equipment and assisting in care and maintenance of those items
- Keeping medical records in proper order
- Finding coverage for the floor when needed
- Making sure patients are billed properly for supplies and services. Provide on-call supervision as a sitter to patients, ensuring the patients are safe and informing RN of any issues
- Maintain strict patient confidentiality and privacy in accordance with HIPAA guidelines
- Answer and operate multiple phone lines quickly and efficiently to optimize timely care in emergency situations
- Train new employees on hospital processes.
- Conducted performance reviews by observing staff on units and providing ongoing formal and informal feedback, direction and assistance.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Prioritized safe care for patients, staff and visitors.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Fitness Assistant
MWR Kings Bay
09.2018 - 07.2020
- Provides customer service to anyone who comes in to use the facility
- That includes, greeting the customer, answering customer questions, and issuing or receiving the equipment they used, Signing people up for events or classes
- Answering the phone and providing information on whatever the customer needs, be that the hours we are open, upcoming events or programs
- Also running the counter and handling cash
- Making sure the amounts are correct and dropping the money into the safe
- Helps with retail purchases
- Make sure that the facility is open and closed at the correct times
- Clean all equipment used throughout the day and maintain the facility
- Assist patrons with how to use the equipment properly
- Reports all issues to management to be fixed.
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Adapted classes to meet expectations and interests of members, resulting in improved participation.
- Submitted work orders and ordered supplies when needed to furnish floor with proper equipment.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
- Provided personal assessments for assigned members to review fitness goals, physical abilities and conditions to create personalized fitness routine.
- Utilized digital recordkeeping, processes and procedures as outlined by supervisor.
Bookseller
Half Price Books
04.2017 - 12.2017
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Processed information and merchandise through POS register system.
Clerical Assistant
My Kids DDS
06.2015 - 08.2017
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Executed record filing system to improve document organization and management.
- Composed sensitive, confidential reports and documentation.
- Maintained records of material flow, compiling and organizing related data.
- Managed Access databases converting complex data into easy-to-interpret data.
- Arranged rapid office equipment repair and maintenance with vendors.
- Coordinated Dentist's Outlook calendar and scheduled meetings and events.
Sterile Technician
My Kids DDS
06.2015 - 08.2017
- Prepared specimens for analysis and established proper chronological priorities in testing
- Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review
- Properly calibrated and adjusted malfunctioning equipment to ensure precise test results
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Supports managers and employees through a variety of tasks related to organization and communication
- Organize and schedule meetings/appointments
- Maintain contact lists produce and distribute correspondence memos, letters, faxes and forms, Assist in the preparation of regularly scheduled reports, Develop and maintain a filing system, Order office supplies Provide general support to visitors, Handle multiple projects Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
- Wrapped trays, instrument packs and sets.
Education
Associate of Science - Biology
Stephen F Austin State University
Nacogdoches, TexasHigh School Diploma - undefined
Duncanville High School
Duncanville, Texas05.2016
Skills
- Records Management Systems
- Report Analysis
- Program File Distribution
- PC Proficiency
- Clerical Support
- Customer Service
- Data Entry Documentation
- Process Improvement
- Medical Terminology
- Coordinating Unit Activities
- Patient Admission
- Operations Management
- Project Requirements
- Filing Systems
- Medical Records Management
- Microsoft Office
- Email Management
- Schedule Preparation
- Calendar Maintenance
Certification
Nationally Registered Certified Medical Assistant Gabriell Villegas
Additional Information
Medical assistant certification.
Timeline
Unit Coordinator
Southeast Georgia Health System
10.2020 - 09.2022
Fitness Assistant
MWR Kings Bay
09.2018 - 07.2020
Bookseller
Half Price Books
04.2017 - 12.2017
Clerical Assistant
My Kids DDS
06.2015 - 08.2017
Sterile Technician
My Kids DDS
06.2015 - 08.2017
Associate of Science - Biology
Stephen F Austin State University
High School Diploma - undefined
Duncanville High School
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