Gabriel Seth Haskins

The handling of claims including water, fire, wind, hail, BUSD, snow and ice, lightning, vandalism and all types of ADPL for proximity and catastrophe deployments over the last 7 years. The constant interaction with our customers being able to provide the highest level of customer service and satisfaction for our State Farm Insureds. Multi tasking along with the ability to adapt to a constantly changing work environment and the ability to help bring peace of mind to our customers during this time of turmoil.

• Evaluated suppliers to maintain cost controls and improve operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Established a positive workplace culture that fostered employee engagement, collaboration, and team building exercises.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Experience - 4 years (Alacrity Solutions)
• Claim Handling - Residential/Commercial Property
• Farm and Ranch and Large Loss Claims
• State Farm Deployments - Cedar Rapids, Iowa (Wind/Hail) Lafayette, Louisiana (Hurricane) Portland, Oregon (Snow/Ice) Asheville, North Carolina (Hail/Water Mitigation)
• Memeber of the 2 Story Steep Crew

• Laid out materials and system components to prepare for installation.
• Inspected installations to check for functionality and maintain customer satisfaction.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Calculated materials and time needed for each job.
• Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
• Increased repeat business by building strong relationships with clients through exceptional service delivery.
• Assisted with system design and layout to optimize installations and continuous performance.
• Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
• Ensured high-quality results by consistently following manufacturer specifications during installations.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
• Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Followed strict recipes and drink measurements to minimize product used.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
• Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

• Ensured compliance with all local, state, federal laws governing the transportation of pharmaceutical products.
• Coordinated closely with pharmacy staff regarding prescription refills and special orders to minimize delivery time.
• Streamlined the delivery process with effective communication between pharmacists, healthcare professionals, and patients.
• Built strong relationships with patients and healthcare providers through courteous interactions during pharmaceutical deliveries.
• Contributed to the company's reputation for outstanding customer service by addressing patient inquiries professionally and promptly.
• Maximized fuel efficiency by planning optimal driving routes based on scheduled deliveries and traffic patterns.
• Enhanced delivery efficiency by optimizing pharmaceutical routes and adhering to strict time schedules.
• Demonstrated flexibility adapting to last-minute schedule changes or urgent delivery requests from patients or healthcare professionals.
• Upheld stringent security measures during transport to protect sensitive patient information and valuable inventory.
• Maintained detailed records of deliveries, including signatures, dates, and times for regulatory compliance.
• Kept vehicles clean, organized, and well-maintained to ensure smooth operations and project a professional appearance.