Hi, I’m
Gabrion Johnson
Lawrenceville,GA
Summary
Dedicated and detail-oriented Analyst with a solid foundation in financial planning. Proficient in data analysis, process improvement, and cross-functional collaboration. Skilled in leveraging analytical expertise and effective communication to translate complex data into actionable insights. Committed to delivering high-quality results and contributing to the success of an organization through strategic data-driven decision-making.
Overview
4
years of professional experience
1
Certification
Work History
Oscar Insurance Corp.
Production Analyst
05.2023 - 12.2023
Job overview
- Designed and delivered educational programs on data analytics for production leaders, leading to 13% increase in overall production efficiency.
- Enhanced data gathering, extraction using SQL and analysis for diverse workflows and procedures resulting in 20% reduction in production cycle time.
- Collaborated with cross-functional teams during GEMBA sessions to identify workflow waste, resulting in 9% reduction in operational costs.
- Conducted financial analysis and maintained comprehensive reports to monitor KPI.
Oscar Insurance Corp.
Claims Specialist
12.2021 - 05.2023
Job overview
- Resolved complex insurance claims, leveraging data analysis skills to achieve 95% claims processing accuracy.
- Collaborated with cross-functional teams, including data engineering and analytics, to streamline claim processing workflows and conduct thorough investigations.
- Achieved and maintained consistent adherence to productivity metrics, surpassing departmental targets by 10%.
- Provided coaching and mentoring to colleagues, increasing team average SLA attainment by 18%.
The University of Georgia
Financial Aid Advisor
11.2020 - 05.2021
Job overview
- Guided and supported on average 30 students daily through financial aid, admissions, and registration processes, actively assessing student satisfaction levels.
- Analyzed feedback to formulate strategic recommendations for enhancements to ensure alignment with student needs and aspirations.
- Processed loan applications and monitored progress from start to finish.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
E*TRADE Financial Corp.
Associate Financial Services Representative
06.2020 - 08.2020
Job overview
- Executed transactional processes with precision, servicing average of 40 clients daily while meticulously maintaining records.
- Established and nurtured strong working relationships with financial advisors, leading to 12% increase in client satisfaction scores.
- Engaged in proactive communication with clients, agents, and financial professionals, resulting in 10% reduction in response time.
- Played pivotal role in crafting and executing marketing and business development strategies.
Education
The University of GeorgiaAthens, GA
Master of Science in Financial Planning
12.2023
University Overview
- Capstone Project: Personal Financial Goal Plan for John and Linda Tun, Created comprehensive and tailored financial plan for couple
The University of GeorgiaAthens, GA
Bachelor of Science in Financial Planning
05.2020
Skills
- SQL Proficiency
- Relationship Building
- Verbal and Written Communication
- Leadership
- Adaptability
- Problem-Solving
- Process Improvement
- MS Office (Word, Excel, PowerPoint)
- Production Optimization
Websites
Community Service
Founder, G. Johnson Pay It Forward Band Scholarship, 2018-Present
- Providing financial assistance to students pursuing higher education.
- Raised over $10,000 in funding to support the foundation's mission.
President, Zeta Nu Chapter of Phi Beta Sigma Fraternity, Inc, 04/01/19-04/30/20
- Planned and organized monthly and yearly chapter calendars and goals.
- Developed and maintained project plans, timelines, and budgets to ensure successful project delivery.
Certification
SIE Certification
Six Sigma White Belt Certification
Microsoft Data Analysis Certification
Microsoft Project Management Certification
Foundational Javascript Immersion Certification
Timeline
Production Analyst
Oscar Insurance Corp.
05.2023 - 12.2023
Claims Specialist
Oscar Insurance Corp.
12.2021 - 05.2023
Financial Aid Advisor
The University of Georgia
11.2020 - 05.2021
Associate Financial Services Representative
E*TRADE Financial Corp.
06.2020 - 08.2020
The University of Georgia
Master of Science in Financial Planning
The University of Georgia
Bachelor of Science in Financial Planning
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