Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabryella Jack-Versailles

Augusta,Ga

Summary

Proactive and customer-oriented restaurant professional with over 4 years of experience in sales, customer service, and team support and development. Results-driven leader with exceptional interpersonal and communication skills, committed to constant growth and success for myself, my team, and my company. Thrives in fast-paced environments and known for adaptability as a team player.

Overview

5
5
years of professional experience

Work History

General Manager

Marcos's Pizza
10.2023 - Current


Training and development of employees, scheduling, labor sales and P&L management, hiring/termination, inventory, truck orders. Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring

team members. Onboarded new employees with training and new hire documentation. Controlled costs to keep business operating within budget and

increase profits.

ASSISTANT GENERAL MANAGER

Sbarro
07.2020 - 10.2023
  • Scheduling, labor sales and P&L management, hiring/termination, inventory, truck orders
  • Managed and motivated employees to be productive and engaged in work
  • Maintained professional, organized, and safe environment for employees and patrons
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Onboarded new employees with training and new hire documentation
  • Controlled costs to keep business operating within budget and increase profits

ASSISTANT MANAGER

Little Caesars
02.2020 - 12.2020
  • Scheduling, labor sales and P&L management, hiring/termination, inventory, truck orders
  • Managed and motivated employees to be productive and engaged in work
  • Maintained professional, organized, and safe environment for employees and patrons
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Onboarded new employees with training and new hire documentation
  • Controlled costs to keep business operating within budget and increase profits

Education

High School Diploma -

TW Josey Comprehensive High
Augusta, GA
05-2020

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Inventory control
  • Goal setting
  • Administrative skills
  • P&L management
  • Motivation
  • Labor cost controls
  • Customer retention
  • Deadline oriented
  • Marketing
  • Sales expertise

Timeline

General Manager

Marcos's Pizza
10.2023 - Current

ASSISTANT GENERAL MANAGER

Sbarro
07.2020 - 10.2023

ASSISTANT MANAGER

Little Caesars
02.2020 - 12.2020

High School Diploma -

TW Josey Comprehensive High
Gabryella Jack-Versailles