Proactive and customer-oriented restaurant professional with over 4 years of experience in sales, customer service, and team support and development. Results-driven leader with exceptional interpersonal and communication skills, committed to constant growth and success for myself, my team, and my company. Thrives in fast-paced environments and known for adaptability as a team player.
Training and development of employees, scheduling, labor sales and P&L management, hiring/termination, inventory, truck orders. Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring
team members. Onboarded new employees with training and new hire documentation. Controlled costs to keep business operating within budget and
increase profits.