Gabit Seitaliyev
Summary
Results-driven banking and operations professional with extensive experience in finance, customer service, sales, and e-commerce. Expertise in relationship management, financial advising, and enhancing operational efficiency. Consistently delivers tailored customer experiences while ensuring compliance with regulations. Strong communicator with a proactive approach to achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Head Universal Banker
Citi Bank
Vernon Hills
02.2024 - Current
- Provided comprehensive banking services and financial counseling to individuals and businesses.
- Assisted clients with new account openings, service inquiries, and account management.
- Processed teller transactions accurately and participate in branch audits and ATM/vault operations.
- Identified customer needs and recommend tailored financial solutions.
- Leveraged banking tools and technology to enhance service delivery.
Relationship Banker / Lending Specialist
Bank of America
Philadelphia
01.2022 - 01.2024
- Delivered a full range of banking services with a focus on personalized financial advice.
- Educated clients on banking tools to meet their financial goals.
- Handled teller operations, branch audits, ATM, and vault management.
- Referred customers to appropriate banking products and solutions.
- Supported account openings and resolved client inquiries efficiently.
Fulfillment Operations Manager
Target
Perth Amboy
02.2021 - 01.2022
- Directed daily fulfillment operations including picking, packing, and shipping.
- Ensured compliance with quality control and shipment accuracy standards.
- Trained new staff on safety procedures and equipment usage.
- Enforced company policies to maintain operational efficiency.
E-Commerce Supervisor / Customer Service Representative
Fresh Market International
Manalapan Township
03.2020 - 01.2021
- Managed order processing and coordinated pick-ups/deliveries across channels.
- Supervised e-commerce workflow and addressed customer product inquiries.
- Promoted new product offerings and guided customer purchases.
- Handled escalated customer complaints with a resolution rate above 95%.
Assistant Store Manager / Sales Associate
ClickAway Corporation
Sunnyvale
05.2017 - 02.2018
- Identified customer needs and delivered customized sales solutions.
- Facilitated promotions and conducted product training seminars.
- Conducted market analysis for new opportunities and organized contracts.
- Delivered consultative sales support for telecom and tech retail services.
Education
Master of Business Administration (MBA) - International Business
Lincoln University
Oakland, CA, USA01.2017
Bachelor’s Degree - Economics
University of International Business (UIB)
Almaty, Kazakhstan01.2012
Associate Degree -
Kyzylorda College
Kyzylorda, Kazakhstan01.2008
Skills
- Financial transactions and advising
- Customer relationship management
- Sales and marketing strategies
- Regulatory compliance
- Analytical problem solving
- ATM and vault operations
- Communication skills
- Time management
- Financial counseling
- Account management
- Financial analysis
- Relationship building
Websites
Accomplishments
- Earned highest audit rating at Bank of America (2022–2023).
- Recognized by President of Retail Banking for outstanding customer service.
- Implemented best practices in branch audit and compliance processes.
Hobbies and Interests
- Reading
- Photography
- Podcasts
- Tennis
Languages
English
Native/ Bilingual
Kazakh
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Head Universal Banker
Citi Bank
02.2024 - Current
Relationship Banker / Lending Specialist
Bank of America
01.2022 - 01.2024
Fulfillment Operations Manager
Target
02.2021 - 01.2022
E-Commerce Supervisor / Customer Service Representative
Fresh Market International
03.2020 - 01.2021
Assistant Store Manager / Sales Associate
ClickAway Corporation
05.2017 - 02.2018
Master of Business Administration (MBA) - International Business
Lincoln University
Bachelor’s Degree - Economics
University of International Business (UIB)
Associate Degree -
Kyzylorda College
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