Summary
Overview
Work History
Education
Skills
Licensed Notary
Languages
Timeline
Generic

Gaby Anaya

Odessa,TX

Summary

Proven leader and efficient problem-solver, excelled at Ross Hotshot & Forklift by enhancing data management and customer service. Leveraged expertise in invoice processing and office administration to streamline operations, achieving significant improvements in efficiency. Skilled in fostering strong customer relationships and leading teams to exceed sales goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Sales Lead Keyholder

Dollar General
09.2022 - Current
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed efficient cash register operations.

Secretary's Assistant

Ross Hotshot & Forklift
06.2013 - 09.2021
  • Organized and maintained filing systems to ensure efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Responsible for taking messages and managing mail flow, both incoming and outgoing.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Refined data entry and recordkeeping processes to ensure accuracy and efficiency.
  • Created monthly invoices, reports, and deliverables using QuickBooks.
  • Collaborated with team members to complete orders quickly and efficiently, resulting in timely deliveries.
  • Gained proficiency in various software applications such as Excel, QuickBooks, and other financial tools for efficient data analysis.
  • Ensured easy access by recording every finished project systematically.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Used computer software to store and retrieve data.
  • Managed customer data by updating and organizing documents effectively.
  • Managed high-volume invoices, ensuring proper coding and approval before processing payments.
  • Reconciled bank statements regularly to track incoming payments accurately and expedited deposit posting.
  • Analyzed client contracts to ensure accurate billing as per agreed terms, minimizing disputes and maintaining positive relationships.
  • Monitored outstanding invoices and performed collections duties.
  • Processed invoices, credit memos, and payments promptly.
  • Managed invoicing and payment processing operations.
  • Reconciled accounts receivable to general ledger.

Education

High School Diploma - Early Learning And Child Care

Career Center
Odessa, TX
05.1998

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Cash handling accuracy
  • Inventory monitoring
  • Daily reporting
  • Product ordering
  • Cash handling
  • Bank deposits
  • Reliable and responsible
  • Friendly and helpful
  • Data entry
  • File management
  • Customer Service-oriented
  • Filing and data archiving
  • Data management
  • Problem-solving
  • Office administration
  • Data processing
  • Document scanning
  • Document processing
  • Invoice processing
  • Excellent communication skills
  • Document and file management
  • Organizing and categorizing data
  • Credit and collections

Licensed Notary

I have obtained my license as a notary here in the state of Texas

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Sales Lead Keyholder

Dollar General
09.2022 - Current

Secretary's Assistant

Ross Hotshot & Forklift
06.2013 - 09.2021

High School Diploma - Early Learning And Child Care

Career Center

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Gaby Anaya